Troubleshooting the Atlant washing machine

Modern models of Atlant brand washing machines are equipped with a control panel with an electronic display, on which, during operation of the device, information about the duration, temperature conditions, and washing intensity is displayed.

If the device breaks down, an error code is displayed on the display, which allows the technician to understand which part is not working. In the event of a minor malfunction, such information helps the owner to quickly eliminate it on his own.

It is not difficult to decipher the error code that the Atlant washing machine produces.

Decoding the codes that the washing machine produces

A signal indicating a malfunction of the washing machine is displayed on the display in the form of various icons. There are several types of icons. The words “Sel”, “None”, “Door”, as well as a number of codes starting with the English letter F, may appear on the display.

On older electromechanical models, where there is no electronic display, the error can be recognized by the indicators that light up.

Sel - what does it mean?

If this word appears on the display, it means that the interface module, the part responsible for recognizing the washing program, is not working.

The problem may have several reasons:

1. Buttons sticking. During prolonged use, dust mixed with washing powder may accumulate under the buttons.
2. Gear selector malfunction.
3. Electronic controller operation error.

With such a problem, there is a risk of a short circuit, so the machine should be immediately disconnected from the network. After 15 minutes, you can try to start the device again.

If the fault was a system failure, the machine will return to normal operation without any additional manipulations. Otherwise, you need to call a specialist.

None

Usually, along with this icon on the display, the owner of the apartment sees foam of washing powder pouring from the drum of the machine. An error literally means that too much foam has formed in the drum and there is a risk that it will penetrate the motor or electronic components of the device, causing a short circuit.

You can fix the problem yourself. To do this, you need to disconnect the device from the mains, manually drain the water through the drain filter, then remove the laundry from the drum and remove any remaining foam.

After this, turn on the machine again, put it in idle mode for rinsing. When the program is completed, you need to remove the filter, rinse it again, and dry it.

Door

This message on the display means that the door is not locked . This often happens because it is not pressed tightly enough. Another reason for the error may be a malfunction of the locking system.

Usually, to fix the problem, it is enough to simply press the door again. If the inscription does not disappear after this, it means that a breakdown has occurred in the components of the washing machine.

Inspect the door lock: there may be a blockage in the hole. In this case, cleaning the lock will solve the problem. If the cause of the breakdown lies in the incorrect position of the side hinges, displacement of the locking tongue, wear of the plastic guide or breakage of the handle, you must call a specialist.

Details are in this article.

F2

The error is displayed when there are problems with water heating. The reasons for the error may lie in a malfunction of the heating element or temperature sensor . To eliminate the malfunction, it is necessary to replace the failed part. To do this you need to call a specialist.

F3

This signal indicates that the water in the washing machine is not heating up or is not heating up enough. With such a malfunction, washing programs with temperatures above 30 degrees may not start.

The reason for the malfunction of the heating element may be a manufacturing defect or scale , which often appears on the heating element after 4-5 years of operation. The breakdown can be eliminated by replacing the heating element. Read more here.

F4

It appears at the end of the operation of the device, since in such a breakdown the machine does not drain the water after washing. The machine can also signal an error if the water leaves the drum very slowly. In this case, it is recommended to carefully inspect the device.

The causes of the error may be related to a common software glitch, which can be resolved by restarting the machine. More often, error F4 occurs due to a blockage in the drain hose, filter or sewer .

If rebooting the machine does not give anything, you need to manually drain the water through the filter, cleaning it at the same time, then check other parts of the drain system. If these measures are ineffective, you need to call a professional technician. Read more here.

F5

Indicates that there are problems with the water supply. Sometimes it occurs simply because the central water supply is turned off. In this case, you just need to wait until the water is supplied.

If the problem is in the machine itself, you can try to fix the problem yourself by checking the mesh filter between the inlet hose and the machine itself . If it is clogged, you need to clean the part. Another way to repair the machine yourself is to turn the water supply valve to increase the pressure.

Other causes of error F5 are a breakdown of the intake valve or its coil. This type of malfunction can be eliminated by replacing the part, which is best left to an experienced technician.

Read more here.

F6

Indicates a breakdown of the reverse relay or motor. Typically, a relay fails when the contacts are damaged or the winding overheats. The first thing to do in the event of such a malfunction is to disconnect the device from the network, wait 15 minutes, then turn it on again. If the error appears again, you need to call a technician.

F7

Indicates some kind of interruption in the power supply or indicates that the voltage in the network is too low . In such a situation, you can try to restart the machine by turning it off for half an hour.

If this does not help, you need to check the voltage in the network by turning on any other device: if there is a power outage, the electric kettle will also turn off.

The problem could also be a faulty extension cord or a damaged power cord on the machine.

A more serious cause of such a malfunction may be the failure of the capacitor or control module of the machine. It is better to entrust its removal to a professional.

F8

This signal indicates that there is too much water in the tank . The problem sometimes occurs when the drain system in the machine is connected incorrectly, when the drain hose is located above or below the level of the appliance tank.

Another reason for the error to appear is an increase in pressure in the sewer system. An error can also occur if the seal of the tank in the machine is broken. A more serious failure with such a signal is a malfunction of the pressure sensor, which requires the help of a professional technician. Details are in this article.

F9

This code appears when there is a malfunction of the tachogenerator , a part that controls the operation of the engine. Sometimes the error occurs due to a system failure, so first you need to try rebooting the device. If this does not help, you can check the spin button: sometimes it gets stuck and causes error F9.

If the tachometer malfunctions, it is necessary to replace the element, for which it is better to contact a service center.

You can find out more here.

F10

If F11 appears on the display, it means the door lock did not work . You can often fix such a breakdown by simply opening the hatch and slamming it again. Beforehand, it would be a good idea to make sure that no unnecessary objects have gotten into the rubber door seal. Read more here.

F11

Depending on the model of the machine, the same error may be indicated by a “Door” signal. The reasons for its occurrence were discussed above.

F12

This code indicates that some kind of failure has occurred in the engine . Other reasons for this problem may be a failure of the control unit firmware, wear of the motor brush, damage to contacts or wiring. To resolve the problem, it is advisable to contact a service center. Details are in this article.

F13

This signal indicates a malfunction of the control module or its contacts. The breakdown is quite serious, unless it is an ordinary system failure, which can be resolved by rebooting the device.

The following signs indicate that the control module has been seriously damaged:

• 
  the machine does not beep when plugged in;

• the keys on the control panel do not work when pressed;
• indicators flash in no particular order;
• washing lasts longer than specified by the program;
• when starting the washing process, water does not flow or does not drain;
• when you press the start button, the washing does not start, the device does not respond;
• during operation, the drum abruptly changes speed and direction of rotation;
• the water overheats or does not heat up at all.

If you have such problems, you need to call a technician or contact a service center. Read more here.

F14

This error can be displayed if there is a breakdown in contact between the display and control units. Sometimes it occurs if there is a temporary malfunction in the operation of the control module . To eliminate the breakdown, you need to restart the device or check the contacts in the circuit between the display and control units.

F15

The error may appear on machines equipped with leakage protection. If it appears on the display, this means that there is a problem with the water sensor.

There may be several reasons why this happens:

• excessive foaming;
• water entering the pan of the device;
• one-time failure of the control module.

To resolve the problem, the leak must be eliminated. Not everyone can cope with the problem on their own, so it’s better to call a professional to your home.

Read more here.

How to fix it?

In order to find the exact cause of the appearance of such an error on the display and correctly eliminate it, it is necessary to carefully remove the motor itself from the device body. To do this, you must perform the following steps.

• Free up space around the machine so that the device can be placed on the floor and can be easily accessed from all sides.
• Using a screwdriver, you need to unscrew the back of the case, that is, the wall. Carefully remove the drive belt and set it aside.
• Release the chips from the drive and remove them along with all the wires. Using a screwdriver, remove the bolts that hold the motor to the housing.
• Remove the motor from the housing.

First of all, you need to carefully inspect the brushes. If indeed the reason for the error is their wear, then the problem can only be solved by completely replacing them. To do this, you need to purchase original brushes from a specialized store and install them in place of the old ones. Old elements are simply removed - their side parts are removed from the sinuses with light pressure.

If the reason lies in the breakage of the windings, then their complete replacement is also required. It is worth remembering that this problem only appears in cases where the machine is constantly overloaded with laundry. And to prevent this malfunction from happening again, it is necessary to more closely monitor the weight of the laundry loaded into the drum.

If the triac fails, then you also need to go to the company store and purchase a new one. A burnt or even partially faulty triac is unsuitable for further operation. Here only its replacement is necessary.

If the cause of the error lies in a faulty wire contact, you must proceed as follows:

• carefully remove all terminals from the engine itself;
• conduct a visual inspection for burnt wires;
• clean all wires;
• If you find disconnected wiring, connect it in accordance with the diagram.

If during inspection severely damaged wires were found, they must be replaced with new ones. It is important to remember that all work should be carried out only after the device is disconnected from the network.

Error code F12 may appear on the device display at any time. However, simple precautions can help prevent this from happening:

• It is regularly necessary to clean the filters and pumps of the automatic washing machine from dirt and debris;
• It is necessary to promptly inspect and repair all spare parts of the device;
• If serious damage is detected, you must contact a specialized service center.

And one more thing: if you doubt that you can repair an automatic washing machine correctly and safely, it is best to seek help from a specialist.

See below for decoding codes for ATLANT washing machines.

Error F12 in the ATLANT washing machine: what does the code mean? How to identify and fix the problem, Error f12 on the Atlant washing machine, how to fix it.

Automatic washing machines of the ATLANT brand, like devices of this type from other manufacturers, have a self-diagnosis function. It is this that allows the user to quickly determine the malfunction of the device. And all thanks to the codes that are displayed on the digital display. In particular, error code F12 may appear. What this error is, why it may appear and how to eliminate it, we will tell you in this article.

If the household appliance does not have an electronic display

Cars with electromechanical control do not have an electronic display, so all the errors described above are indicated by the lighting of one or more specific indicators.

You can determine the breakdown using the following table:

Repairing engine failure

Most often, you can repair the commutator motor of an Atlant washing machine yourself, since the weak point is in the carbon brushes. They tend to wear out. To replace them and eliminate the F12 error, you need to remove the back cover of the washing machine and unscrew the screws. Next, remove the drive belt from the motor and drum pulley. Disconnect all wires that lead to the engine. Remove the two screws that hold the motor.

Then you need to remove the engine from the guides and pull it a little and carefully pull it out. Near the motor there are two brushes in metal cases. To eliminate the F12 error, you need to unscrew them and put them in their place, the same ones only new ones. It is important to know that you should only use original spare parts. If you buy brushes at a cheap price, they may contain graphite and copper in their composition. This can lead to destruction of the armature, and then you will have to completely change the motor.

If error F12 did not occur due to the motor brushes, then you need to inspect the wires that come from the motor. If the contacts are oxidized, then you will need to clean them, and if they are faulty, then replace them. You need to test the wiring with a multimeter, and it is advisable to do this a couple of times, this will help not to miss a fault.

It rarely happens that the motor winding of an Atlant washing machine burns out, but it is best to check. If the failure is confirmed, then to eliminate the cause of the F12 error, you will have to completely replace the engine. There is no point in rewinding; it will be expensive, so it is recommended to look for a new part. It happens that a person decides to buy another washing machine.

How to find a good master?

Since the Atlant company has many years of experience in the global market, it has a wide network of service centers that you can contact in the event of a breakdown . The addresses of all centers are indicated in the operating manual.

As a rule, most Atlant washing machines have a warranty of 3 to 5 years. If the device breaks down during this period, it will be repaired at the service center absolutely free of charge.

Unfortunately, there are not service centers in all cities, so it is more difficult for residents of small regional centers to find a reliable repairman.

When turning to a professional for help, you should take into account that the most expensive repair is electronics, but they usually wear out more slowly than other components of the device and break down much less often. You should not trust a service that charges high prices for repair services.

It is better to refuse the services of a specialist if he:

• 
  cannot say when exactly he will come to inspect the breakdown;

• says that the electronics cannot be repaired, so it is necessary to replace them;
• claims that it will be cheaper to buy a new machine than to repair an old one;
• offers to buy the car at a bargain price, arguing that it has “outlived its usefulness.”

The low professional qualities of the technician or the dishonesty of the service center is indicated by the need to pay for calling a professional to your home without diagnosing the breakdown.

On average, the cost of repair work without the price of parts that will have to be replaced in the Russian Federation varies from approximately 1,000 to 3,000 rubles .

Error value

When the Atlant washing machine displays error F12, it is important to understand that it means a problem with the engine or its breakdown. Therefore, if the Atlant washing machine does not start washing and displays error F12, the reason must be sought in the engine (motor) parts.

Engine types. Principle of operation

Without understanding the structure and operating principle of the motor, you will not understand how to fix the breakdown.

There are three types of engine. Some of them are used on modern SMA Atlant models, others are located in earlier versions.

Let’s say right away that only the collector type can be repaired independently. Therefore, we will talk about checking it and replacing the component elements on the Atlant washing machine.

How to remove the motor from an Atlant washing machine

To remove the F12 error from the SM Atlant screen, you need to understand how to eliminate the cause of its occurrence. To do this, you need to remove the engine from the car and perform diagnostics. What does it mean:

Prevention of the Atlant washing machine

In order for the Atlant machine to last as long as possible and not require any additional investments, it is necessary to operate it correctly and care for the device in accordance with the instructions.

Measures to prevent the appearance of error codes on the machine display are:

1. Use high-quality washing powders (it is advisable to give preference to liquid detergents, since they are better washed out of machine parts).
2. Every time after using the appliance, wipe the silicone door seal dry to prevent mold from appearing there.
3. Use anti-scale protection products for your machine.
4. Do not overload the drum with laundry.

Reasons for appearance

Error F12 on the Atlant washing machine indicates that there are problems with the engine. Some people think that the motor has completely failed, but this is not the case. Various parts related to the engine could break. The wiring, winding or carbon brushes of the electric motor could have failed.

The appearance of error F12 on Atlant washing equipment appears not only due to a breakdown in the engine, the problem may be in the modular control. If some kind of breakdown occurs in the element that is responsible for the motor, then, naturally, the washing will not start. If the washing machine does not have a screen, then error F12 manifests itself in the blinking of the first and second indicators.

Error F12 - when you can fix it yourself

In some cases, Atlant machines generate an error without any breakdowns. Here they are:

• Incorrect voltage in the electrical network (high or low). Most often, the problem occurs in private homes. To resolve this, you need to contact the energy supply organization. It is not recommended to use equipment with incorrect mains voltage.
• One-time failure of the control unit . To “reboot” the control module, it is necessary to disconnect the SMA from the power supply for 10-15 minutes. If the problem was a one-time failure, then after turning on the machine the error will disappear.

Error F12 in Atlant without display

Atlanteans that are not equipped with a screen report error F12 using two warning lights.

• In SoftControl series machines, these are indicators near the “Rinse” and “Wash” LEDs.
• The OptimaControl series includes “Wash” and “Pre-wash” LEDs.

Do I need to repair the electronic module myself?

Do I need to repair the electronic module of the Atlant machine myself or is it better to entrust it to a professional? It all depends on how well a person understands electronics and whether he can understand microcircuits. The main task when repairing an electronic module and eliminating error F12 is to find a breakdown in the modular control. It is necessary to check every detail to find a burnt element or a broken path and then fix the problem. Most likely, you won’t be able to repair the board yourself, even if you have a little experience in this.

It is possible to replace the electronics in a modern washing machine, but it most likely will not bring any results. Moreover, if there was no high-quality diagnostics, the electronic board may burn out again.

It happens that a person removes the entire control unit and gives it to a specialist so that he can test and find the cause of the F12 error. But masters do not recommend doing such actions. We need a professional to come home, call and check the control unit. This makes it possible to find the exact cause of the F12 error.

Repairing the electronic module of Atlant washing equipment should not be trusted to ordinary specialists. You just need to look for a professional in this matter. Still, it’s not worthwhile to independently eliminate the cause of the breakdown that caused the F12 error. This is a difficult job and if you start repairs without understanding it, you can only worsen the situation. If the diagnosis is carried out incorrectly, this can lead not only to a complete breakdown of the control module of the Atlant washing equipment. The heating element, the drain pump, the engine of the Atlant machine, or all together may also break down. Therefore, before undertaking such complex repairs, you need to think about it. If you make even the slightest mistake, it will lead to a complete breakdown of the Atlant washing machine.

What can be done to ensure that breakdowns occur as rarely as possible?

A washing machine breakdown is an unpleasant situation, to put it mildly. No one wants to do laundry by hand or carry pounds of laundry to the laundromat. In order for your Atlant, an automatic washing machine, to work for a long time and not require the help of repair service employees, you should follow some simple rules for operating the equipment:

1. Follow the rules for using the equipment described in the technical documentation supplied with the machine.
2. If the washing machine runs all day, washing one load of laundry after another, you should take a break of 1-2 hours between washes.
3. Carry out antifungal prophylaxis of internal surfaces, and, if necessary, treat affected areas with special means.
4. Use high-quality laundry detergents, as well as special compositions for cleaning the washing machine and descaling. If the water is too hard, add softener to your laundry detergent every time you wash.

In the video below, the man talks in detail about how to independently fix most of the minor problems that periodically arise when operating a washing machine. After watching the video, you can not only clean the filter or powder compartment yourself, but also perform simple operations to replace electronics.

The times when domestically produced washing machines were inferior in quality to foreign analogues are a thing of the past. Modern Atlant machines with a built-in self-diagnosis system promptly inform the user about problems, allowing you to independently monitor the condition of the equipment.