Error e9 of a Samsung washing machine: what does this code mean, is it possible and how to fix the problem yourself?

This error should be divided into two parts. The first is related to the constant filling of water into the tank, and is displayed as follows - LE and E9 on older models. On Samsung washing machines equipped with the Aquastop system, codes LE, LE1, LC, 11E (for direct drive) mean water leakage caused by various reasons.

In models that are not equipped with a display, the code is displayed by the glow of all washing mode indicators, as well as temperatures - 95 and 30°, as in the photo below.

Error display by indicators

Constant filling - LE and E9
Triggering of "Aquastop"
Conclusion
Samsung SMA catalog with reviews

What does the code mean?

Error E9 indicates that a leak has occurred or the tank has drained water on its own. Depending on the model of the washing machine, this code may be indicated as follows:

LE;
L.C.;
LE1.

If the device is not equipped with a screen, then specific LED signals will indicate a leak, namely: the BIO 60 and cold wash temperature indicators will light up, and the buttons for all modes will begin to flash in parallel.

Decoding

Error e9 appears if the water level sensor detects a drop in the drum 4 times in a row within a few minutes. This is why users often find a soapy puddle on the floor.

The code may appear either a few seconds after the cycle starts, or a few minutes after its start , after the machine has filled and drained the water several times.

However, error E9 does not always indicate a leak. This may occur due to the failure of some parts. It also happens that the code is a consequence of minor problems that can be corrected on your own.

Reasons for appearance

Possible causes of error E9 include:

Incorrect hose connection. If he does not make the top loop, then the water will go down the drain by gravity. First, the device will draw and drain water, after which a characteristic error will appear on the screen.
There is a blockage in the powder tray area. It may become clogged with detergent residue, causing water to leak onto the floor.
Poor quality powder or hand wash detergent is used.
The aquastop sensor has failed.
The pressure switch was damaged.
The pipe located near the washing machine tank is damaged. The reason for the violation of its integrity can be a sharp object, for example, a nail, needle or pin.
The wires inside the system have shorted or they have been broken.
The cuff is damaged, most often due to accidental entry of solid debris into the drum. Sometimes it dries out, loses its elasticity and leaks due to prolonged use.
The electronic module responsible for the operation of the washing machine has failed.

Some errors can be resolved on your own; other problems will require the help of a specialist.

Washing machine inspection

Once it has become clear what this error means, you can proceed directly to eliminating its cause. It doesn’t matter how exactly you plan to repair the device, on your own or by calling a specialist, first of all, you should perform a number of simple steps. These are simple operations during which the cause of the malfunction will be accurately determined and, possibly, corrected.

Disconnect the drain hose and check that it is not damaged. It is also worth checking the tightness of connections to the machine and sewerage system.
Make sure the drain is located correctly. In the event of a strong change in altitude, water may spontaneously return to the drum, causing system errors.
Check the drain filter to ensure it is clean and not distorted during installation.
Make sure that the filler hole in the detergent tray is not blocked. If clogged, water may flow past the tray, draining into the pan.
Visually inspect the cuff to make sure there are no tears or abrasions.
Check the integrity of the hoses suitable for the drain pump and the reliability of their fastening with clamps.
Check the condition of the electrical wiring; special attention should be paid to the contact blocks; during operation, they are often covered with a layer of oxide, which makes it impossible to transmit signals to the control module and back.

Another simple method, which is suitable not only for Samsung machines, but also devices from a number of other manufacturers, is to restart the washing machine. This will help in case of system failure, for example, due to a voltage drop. Rebooting the machine is easy; just unplug it for a few minutes and turn it back on.

How to fix it on your own?

Some problems that lead to error e9 can be corrected yourself, but first you need to find out the cause. Self-diagnosis is carried out as follows:

inspect the hose for damage;
assess whether the hose is connected to the sewer correctly;
inspect the filters and their correct installation;
check the detergent tray; if it is clogged, remove it and wash it;
inspect the cuff for damage to its integrity;
check all pipes;
inspect the wires and terminals.

Once the cause is determined, you can begin to eliminate it.

Replacing the Aquastop sensor

The most common cause of error e9 is a breakdown of the Aquastop sensor, which is located in the pan. To replace it, take the following steps:

Remove all fastening elements from the pallet.
Remove it.
Disconnect the wires, disconnect the latches and remove the sensor.
Attach a new part in the same way.
Assemble the washing machine.

The cost of the sensor is about 1000 rubles.

Failure of the pressure switch

Another reason for the appearance of error e9 is the failure of the pressure switch (water level sensor). It is easy to replace it yourself if you follow the following sequence of actions:

unscrew the bolts that secure the cover to the machine and remove it;
disconnect the sensor by disconnecting the wires;
release the clamp and remove the handset;
install a new part, assemble a washing machine.

The price of a new pressure switch for a Samsung washing machine is 1,300 rubles.

When disassembling the washing machine yourself, you need to remember the procedure. This will allow you to assemble the device correctly.

Damaged cuffs and pipes

If the cuff is damaged or has lost its elasticity, it must be replaced . It is difficult to cope with this task on your own.

First you need to remove the upper clamp, then remove the elastic band and the inner clamp.

To get to the hatch cuff you will need to remove the front panel of the washing machine. If possible, it is better to entrust this complex work to a specialist. Incorrect actions may cause damage to the body and cover of the machine.

If the pipe fails, you can access it through the bottom . In addition to the part itself, you will need to purchase new fasteners. It cannot be reused.

If you are not sure that you will be able to replace the part yourself without loss, it is better to contact a specialist.

Replacing the Aquastop sensor

Sometimes the cause of water entering the pan is damage to the seal or other parts of the drum by sharp objects that fall into the machine, for example from clothing pockets. The Aquastop sensor immediately signals a rise in water level by generating error code E9. It also appears when the tray is dry, at the very beginning of the wash, which indicates a malfunction of the sensor and means that it is time to change it.

The replacement procedure is carried out after checking all contacts and connections of the wires powering the device. Manipulations with this microswitch can only be done after disconnecting the washing machine from all communications. Since the Aquastop sensor is located in the sump, a number of actions must be taken to inspect it and possibly replace it:

put the unit on its side;
loosen from the fastenings and carefully pull out the tray without damaging the wires going to the device;
disconnect the chips with wiring;
open the latches and remove the sensor;
replace the device with a new one.

When should you call a specialist?

Only a master can cope with some breakdowns. Without professional knowledge and specialized tools, it will be difficult to do this yourself.

Depending on the complexity of the work, the chosen workshop and the locality, the price may vary. However, there should not be a significant difference. You can try to save money by contacting a private master.

To minimize the risk of meeting scammers, you need to study reviews about the selected specialist. You should inquire about the cost of repair work before agreeing to carry it out.

Services and their cost:

Replacing the cuff . Signs of breakdown: error E9 appears, there may be no water on the floor, but the pan will be full. If a complete replacement of the rubber band is required, the cost of the work will be 1,900 rubles. When the damage is minor, the cuff can be turned with the hole up and sealed. Additionally, you will need to pay the cost of the seal itself.
Replacing the pipe . Signs of breakdown: the machine displays an error, water appears in the pan and on the floor. The cost of work is 1800 rubles.
Replacing the pressure switch . Signs: error E9 appears, the machine does not start washing. The cost of replacing the sensor is 1900 rubles.
Replacing the electronic control module . Signs: a breakdown can occur at any time; the machine either completely breaks down or displays an error. The electrical circuit needs to be replaced or repaired. The minimum cost of work is 2400 rubles.
Replacing the Aquastop sensor . Signs of failure: no water, an error appears. Cost of work – 2400 rubles
Replacing the drain hose . Signs: a leak appears at the back of the washing machine, a code appears on the screen. The cost of replacing the hose: 1400 rubles.
Replacing wiring . Signs: the code appears on the screen and then disappears. Cost of service: from 1800 rubles.

Prevention of the problem

prevent error E9 from appearing :

to prevent damage to the cuff or drain hose, before washing you need to carefully check the pockets and remove all sharp objects from them;
To wash things, you can use a powder marked “Automatic”; a product marked “hand wash” is not suitable;
The powder tray must be removed and cleaned regularly;
in a private house you need to take care that there are no rodents - they often damage wires by gnawing them;
If the plugs in your apartment regularly break, you need to call an electrician to fix the problem.

Adviсe

Information that will be useful to all owners of Samsung washing machines:

Code e9 appears on the screen of those devices that were released before 2007. On later models it is found in other modifications.
If the machine is under warranty, you should not repair it at your own expense. This should be done by the specialists of the company service center.
To protect yourself from scammers, it is better to contact a large company that repairs household appliances.

You can find out about all the error codes for Samsung washing machines here.

Decoding the code

Error E9 is typical for Samsung brand washing machines assembled before 2007. Accordingly, the service life of this equipment today is 8-10 years, it is not surprising that users began to more often contact service centers with a similar problem.

What does code E9 mean? This code indicates that the machine has leaked water from the tank into the pan. If the pressure switch detects a drop of water in the tank 4 times, the machine will stop working and code E9 will appear on the display.

Please note that in modern models of Samsung machines, instead of the E9 code, the L9 code is stored in the program memory. These are identical codes.

However, in new cars, not only the pressure switch reacts to water leakage, but also the Aqua Stop sensor installed in the pan. These error codes can appear during any wash cycle. But most often, the error appears almost immediately after turning on the program, or during the first fill of water.

Older washing machines do not have a display, so failure is notified by flashing indicators. All the washing mode lights blink when water leaks, but the Bio wash 600C and cold water indicators are on.