Buying a washing machine is quite an expensive business. You spent a long time choosing the right model based on parameters and characteristics, comparing prices from different manufacturers, maybe even saving money. That's why you expect your au pair to work for a long time without interruption. But even the most expensive equipment can fail. Well, don’t get too upset ahead of time. It is possible that the cause of the malfunction is actually not very serious and you can fix it yourself. And even if this fails, it’s still too early to give up on your equipment - an experienced service technician will most likely be able to carry out repairs and eliminate the malfunction. First, you can try to determine the reason why the washing machine does not stop.
How exactly does the washing machine not turn off?
Observe the washing cycle - at what stage does the washing machine begin to “slip”? Is this the first time this has happened, or has this error been repeated several times?
- Let’s say the washing process itself went smoothly, but at the stage of draining the water some difficulties arose and the machine continues to spin the laundry, stop, click, then spin again and so on ad infinitum...
- Another case: washing became very long, the process time increased several times. In some cases, it does not stop washing at all and does not drain the water.
- Or the water has drained, but for some reason the machine does not turn on the spin mode, but continues to spin clothes in the drum without water.
- Another option: having completely completed the wash, rinse and spin cycle, the machine starts the entire cycle again from the very beginning.
To stop this endless process, you have to disconnect the machine from the power supply by removing the plug from the socket. Let's look at what causes each of these problems.
Possible faults requiring repair
Unfortunately, it is not always possible to cope with the problem of “endless washing” on your own. Breakdowns can also lead to similar behavior of the washing machine. According to the experience of RemBytTech specialists, most often the reason lies in the failure of the following components.
The heating element burned out - from 1400 rubles.
Because of this, the SMA “wait” for the water to heat up to the set temperature. But since there is no heating, the machine washes endlessly.
As a rule, heating elements burn out due to scale formation.
Signs
The washing machine endlessly washes on programs with water heating and does not stop. The water does not heat up. In this case, washing on programs without heating proceeds normally.
How to fix
The heating element must be replaced with a new one.
Faulty control unit - from 2000 rubles.
Probably, due to voltage surges or moisture ingress, the radio elements failed or the tracks in the circuit of the heating element or motor on the board burned out or oxidized.
Signs
The machine crashes in different ways:
- erases endlessly;
- constantly rinses;
- presses without stopping;
- does not turn off at the last minute of washing and does not unlock the door;
- the program is repeated several times in a row.
How to fix
The technician diagnoses the control board and, based on the nature of the failure:
- replaces failed radio elements with new ones;
- solders burnt or rusted tracks;
- if the firmware fails, it unsolders the memory board, reprograms it and returns it to its place;
- if the board is extensively damaged or the processor is damaged, replace it with a new one.
The motor brushes are worn out - from 1400 rubles.
With use, the graphite brushes, which are responsible for transmitting voltage from the stator to the rotor, wear out, contact with the motor commutator weakens, and engine power drops. The car tries to reach high speeds, but it fails.
Signs
The washing machine constantly spins clothes and does not turn off. At the same time, it does not reach high spin speeds. The engine may be sparking
How to fix
The brushes need to be replaced with new ones.
The drive belt has stretched - from 900 rubles.
When the belt stretches, it begins to slip, so the machine cannot reach high spin speeds, which is why it spins endlessly.
Signs
During the spin cycle, the washing machine spins the drum without stopping, but does not pick up speed.
How to fix
The technician replaces the drive belt with a new one.
Shock absorbers are worn out - from 2200 rubles.
When the shock absorbers wear out, increased vibration appears, which interferes with the spin cycle. As a result, the SMA cannot gain momentum and constantly pushes out.
Signs
The washing machine knocks loudly and vibrates during the spin cycle when trying to gain speed. Presses without stopping.
How to fix
Both shock absorbers need to be replaced.
Faulty pressure switch - from 1600 rubles.
The level sensor constantly signals when the tank is full. Because of this, the machine drains water without stopping. The cause of this breakdown may be a clog in the pressure sampling chamber or the pressure switch hose. In rare cases, the sensor itself gets stuck in the “full tank” position.
Signs
The drain in the machine does not turn off: the sound of the drain pump is constantly heard.
How to fix
The technician inspects the pressure switch and, based on the nature of the malfunction:
- cleans the pressure sampling chamber;
- blows out the water level sensor tube;
- Changes the sensor completely.
There is a leak - from 1500 rubles.
Water got into the pan of the machine and Aquastop worked. The most common cause is leakage in the pipes and their connections. More detailed information on this problem can be found in the article “Why is the washing machine leaking”.
Signs
A washing machine with a housing protection system against leaks drains water without stopping; a puddle of water has formed under the machine.
How to fix
It is necessary to drain the water from the pan, find the leak and fix it.
Aquastop sensor is faulty - from 2000 rubles.
It is probably stuck in the “leaking” position and is transmitting incorrect data to the machine’s control board.
Signs
The washing machine, which has a leak-proof housing, constantly drains water and does not turn off. There is no water under the machine.
The washing machine does not drain water
The most common reason for this is a broken drain pump. Or the pump blades are blocked by a foreign object that has gotten into them - a coin forgotten in a pocket, a key, etc. Until the water drains, the washing machine cannot unlock the door, so it does not turn off. To check whether the drain pump is really the cause, you can drain the water through the drain filter. If after this the machine turns off, that means it’s the problem. If not, then this is an electronic failure. It is better to entrust it to a specialist to replace or unblock the drain pump. Moreover, electronics repair.
Why is it important to repair washing machines after the first failure?
Timely response is critical. Even if the problem is an easily fixable problem, then calling a technician and subsequent diagnostics is exactly the step that allows you to find not only current, but also potential malfunctions. With this approach, repairing washing machines is relatively inexpensive. But if you start the problem, the situation may change.
Repair of washing machines in Khabarovsk can be ordered from our company. Our specialists will quickly find the problem, select a way to fix it, and then restore the functionality of the equipment. Competently and at an affordable price.
The washing process is endless or takes too long
There may be several options here.
- Option one - the heating element (heating element) has partially or completely burned out. The water does not heat up at all or very slowly, so the automation does not give a signal to spin and continue the cycle - the clothes were not washed in cold water! It is necessary to replace the heating element with a new one.
- Option two: the water drain hose is lying on the floor. The heated water is gradually drained into the sewer system, and sensors send a signal to add more water. Thus, the heating element does not have time to heat the water to the required temperature, so the process is delayed or becomes non-stop. You need to secure the drain hose higher or do the correct installation of connecting the washing machine to the water with the help of an experienced technician.
- Option three: the electronic control module is frozen or broken. A non-specialist cannot solve such a problem on his own. The module needs to be rebooted or repaired, and its complete replacement is not excluded.
The program does not turn off, the wash starts again
Here the problem can only be in the programmer or control board. The command to end the wash does not go through, so the washing machine starts all over again. We need diagnostics of the entire electronic control module and its subsequent repair or replacement.
As you can see from this review article, there may be several reasons for the washing machine not turning off. Some of these reasons can be eliminated with your own hands, but in most cases you will need help. It is possible and necessary to extend the life of your washing machine, but to do this you should contact good craftsmen for whom repairing washing machines is their narrow specialization. Our service repairs the most popular brands of automatic washing machines from such manufacturers as LG, Samsung, Indesit, Electrolux, Bosch, Ardo, Whirlpool, Siemens, Zanussi, Beko and some others. To make washing your clothes a joy, inexpensive and high-quality repairs with a guarantee at home are just what you need. Contact us and we will help you!
Incorrect operation of the machine
Housewives themselves are often unwittingly to blame for the occurrence of malfunctions. We didn’t read the instructions carefully, didn’t study enough the features of each program - and now our favorite washing machine simply froze in the middle of the cycle! If the cause of the breakdown really lies in improper operation, then the car will be able to be revived independently.
Failure to comply with washing machine loading standards, overload by weight
The most common reason for a washing machine stopping during operation is its overload. The desire to save time, water, and electricity forces some housewives to put a huge amount of things into the drum. You can “deceive” the equipment by adding several thin T-shirts to the already loaded 4-5 kg of laundry. In such a situation, the laundry simply doesn’t wash well. But sometimes the weight of the laundry exceeds the permissible limit several times!
If the machine is overloaded, this is detected already at the beginning of the cycle. Modern models have special sensors that immediately determine the weight of the laundry and, if overloaded, give an audible signal. In machines of previous generations, the drum rotates very slowly, as if through force. And soon the washing machine stops completely during washing.
The solution to the overload problem is simple - just remove a few things and start the cycle again. In the future, you should fill the drum no more than 2/3 of its volume. You can also use a household steelyard to weigh dirty laundry.
Incorrect program selection
The machine may stop while washing on delicate cycles. In this case, it may turn out that the drum is half filled with water. Common situation? Do not panic, try to open the door or randomly press buttons. Most likely, in the delicate or manual mode used, spinning is simply not provided. In this case, you need to independently set the water removal mode, and, if necessary, spin.
Imbalance
Another reason for the machine to stop working normally is the uneven distribution of things in the drum. This can happen with bed linen - it absorbs all the water, crumples in the lower part of the drum, thus preventing it from making a full turn. The situation can arise not only at the main wash stage, but also during the spin cycle. Stopping is often preceded by a dull knock or vibration.
What to do in such a situation? It is necessary to open the loading hatch and use your hands to evenly distribute the items in the drum. After a minute, continue washing on the set mode.
An imbalance of items can occur when washing a down jacket or bulky bologna pants. The filler collects water at the bottom of the drum and the machine stops working. In such a situation, it is worth using a proven folk method - washing the down jacket along with the tennis balls.
Program control failure
The washing machine may also turn off due to program failures. For example, if the washing process consists of several steps. When the soaking and main wash modes are set, the intelligent equipment will stop after the first stage. The second part of the wash will have to be installed again.
Sometimes equipment can freeze for no apparent reason. This should also be regarded as a software glitch. In this case, you just need to reboot it:
- press the off button, wait a minute and turn the machine on again;
- if disconnecting from the button does not save the situation, then you need to disconnect the machine from the network;
- after a few minutes the machine turns on and the cycle starts again.
