Household Appliances / Washing Machines / Malfunctions
A possible malfunction of household appliances may be the fact that your washing machine washes for a long time without stopping. In this case, the problem may have a specific expression - washing cycles are repeated one after another or one cycle cannot be completed. In any of these options, it is better to consult a specialist or call a specialist to your home.
Why does the washing machine wash without stopping?
Is your washing machine washing non-stop or stopping less often than usual?
This behavior of the washing machine indicates a malfunction. If the washing machine washes for a long time without stopping, the causes of the problem may be the following:
- water is supplied in a smaller volume than usual or at low pressure;
- heating element is faulty;
- The thermostat or temperature sensor is broken;
- The draining process is not working properly;
- the pressure switch has failed;
- there are faults in the control module;
- You put too much laundry in the drum.
In a simple situation, you can fix the problem yourself. But often you have to turn to specialists.
We will analyze all possible problems.
What you can do yourself
A machine can wash without stopping for a number of reasons. Including due to installation or operation errors.
- Incorrect connection of the SMA to the sewer . If the drain hose is located below the level of the tank, the water will flow by gravity into the sewer, and the machine will be forced to constantly add water. Because of this, washing takes forever. To solve the problem, connect the machine drain according to the instructions.
- Overloading the machine with laundry . If the permitted weight of items is exceeded, the washing machine cannot spin the drum to the required spin speed. Therefore, the SMA rotates the drum without stopping, trying to arrange the laundry as expected, and does not turn off. It is necessary to remove some things and restart the spin cycle.
- Imbalance of load on the drum axle . May occur if you wash one large item and several small ones. SMA cannot distribute the laundry evenly across the drum, so it constantly rotates it in an attempt to do so. You can try manually straightening a large item onto the drum. If this does not help, then you will have to squeeze the item manually.
- Control module failure. Sometimes the control unit of the machine “freezes”, which is why it washes without stopping and does not turn off. Try rebooting it. To do this, disconnect the machine from the power supply for 10-15 minutes. If after turning on the problem disappears, it was a one-time failure, and your equipment is fine. You can continue to wash your items as usual.
Incorrect water supply
The machine may wash without stopping due to insufficient water supply due to the following reasons:
- no water or low pressure;
- The water supply valves are not fully open;
- the filter mesh is clogged;
- The water supply valve is broken.
What can be done:
- wait until the water pressure is good;
- open the valves completely;
- clean the filter on the supply hose;
- eliminate the inlet valve defect.
How to get things out if the washing machine is frozen and won’t open?
If it hangs with a full tank of water and laundry, you need to drain the water, take out the laundry, wring it out by hand and hang it up. But how can you get things out of the car if it doesn’t open without flooding the entire floor in the bathroom or kitchen?
The algorithm for solving the problem is as follows.
- Do not turn off the automatic machine from the power supply, as this may harm it, and it is better to try a more gentle method first. Leave the washer on pause for 5-10 minutes.
- Try turning on the "drain" mode.
- If this does not help, turn off the power to the machine.
- Find an emergency drain hatch. To do this, open the plastic panel at the bottom of the washing machine. It is usually attached to hook-clips. There will be a small hatch behind the panel.
Rice. 5 — Emergency water drain hatch
- Open the hatch. For each brand of car - Samsung Diamond, Zanussi, Hotpoint, Ariston, Veko - this happens differently. For some models you will need a screwdriver, for others the cover simply snaps off.
- Place a container under the hatch. The emergency drain is equipped with a special hose. Sometimes you have to remove the filter to get to it. Use a hose to drain the water. Emergency draining of water is a lengthy procedure, since the diameter of the hose is small, and there can be a lot of water in the drum.
- Open the loading hatch by releasing the door lock with a screwdriver.
- Take out the items, rinse them, wring them out and hang them to dry.
- Close the emergency drain, try pressing the power button without loading laundry.
- If the cycle does not continue, unplug the machine, let it rest for 15–20 minutes and start another program.
- If the machine does not work or the cycle is interrupted again, you need to start diagnosing the problem.
Rice. 6 — Unloading the washing machine
Wrong with drain connection
The first step is to check the water pressure in the tap. If it is very weak, then it is quite understandable why the cycle is delayed. In such a situation, you should wait until the supply is restored.
If the drain hose is not connected correctly to the sewer, liquid will be collected and immediately drained from the system. The pressure switch will send a signal to the control module about the lack of water, and the “brain” will give the command to fill the drum again.
You need to check the connection of the drain hose. It is necessary that it be placed at a level of 50-60 cm from the floor. If the distance is shorter, the liquid will be removed from the system by gravity. It is recommended to connect the drain hose through a siphon, and not directly into the sewer, this way you can avoid problems with spontaneous drainage of water from the tank.
The washing machine stopped mid-cycle - what should I do?
What to do if your washing machine stops and won’t wash your clothes? How to behave if this happens over and over again? Diagnostics and repair professionals advise:
- turn the machine off and on again, it is possible that the failure in the control system was a one-time event;
- at the first occurrence of a malfunction, try starting a different washing program;
- make sure that there is water flowing into the machine and that there is voltage in the network;
- If it stops again, there is strong noise, vibration and an error message, turn off the machine and call a technician.
Never try to open the door by force or disconnect the hoses from the inlets and outlets of the machine. If you tried to drain the water in the reset mode and it failed, wait for the technician to arrive or use the valve at the bottom of the machine body.
Slowly drains water (stuck on drain)
The washing process may take longer if the water drains from the machine very slowly. This may cause long washing times. We check the nodes and elements of the drain:
- we check and clean the drain filter, which is located at the bottom of the front panel of the washing machine, read how to drain the water from the washing machine.
- check whether the impeller is spinning;
- clean the pipe that is attached to the pump. Disconnect the washing machine from the electricity and turn off the water. Carefully place it on its side so that the drain pump is accessible. Then we loosen the pipe clamp; if there is a blockage, we clean it and install it back;
- We check the drain hose, perhaps it is clogged. Clean it or install a new one.
Checking the drain filter for clogging The impeller is broken Checking the drain pipe for clogging Checking the drain hose and siphon
The washing machine stopped rinsing and spinning
Circumstances often arise in which washing equipment stops not only rinsing, but also spinning. In such situations, the machine simply stops in the middle of a given cycle.
Most often, this occurs due to improper operation of the drain system or its clogging. The drainage system includes:
- drain hose;
- drain pump;
- siphon;
- accompanying tubes.
Clogging of at least one of the components leads to the fact that the washing machine cannot fully drain the water down the drain. As a result, the pump stops working fully, stalls and turns off.
You can find out why the washing machine does not drain water here.
Let's look at how to troubleshoot problems that arise during the draining process. If a blockage occurs in the drain hose, the hose must be removed from kinks. Then clean and rinse with water. After this, you can try to start the car.
If the machine is still not working properly, check the following elements of the drain system.
The hose is connected to the siphon pipe. These parts also need to be tested for water permeability. To do this, the siphon and pipe are removed and water is passed through them. If water passes freely, then the cause is another component.
The next step in checking the system is to examine the drain filter. To do this, you need to open the front panel cover and unscrew it.
It is necessary to unscrew the filter with caution, as it is possible that water may flow out. To avoid this, it is better to pre-install some kind of pallet.
Very often, various small elements get into the filter. These could be buttons, small coins, animal hair, scraps of fabric. Anything that contaminates the filter, of course, must be eliminated and in the future, try to avoid the entry of clogging elements.
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While checking the filter, you should also inspect the drain pump. Very often the pump burns out. Checking is done using a multimeter. If the drain pump is faulty, it must be replaced. It is always better to replace all components of the washing machine with original ones.
This video explains how to check the drain pump in a washing machine.
Recommended reading: How to replace the drain pump in a washing machine.
After a thorough inspection of the entire drain system, it is worth examining the pressure switch, which also affects the correct operation of the washing machine. Pressostat is a regulator responsible for the level of liquid entering the tank.
Never repair or disassemble a washing machine while it is connected to the electrical network!
Possible faults
If a malfunction occurs, an error code is displayed on the electronic display. In the user manual, you can use this value to find out the reason for the failure.
If the washing machine freezes and does not produce any signals, you should find out at what stage the freeze occurred.
Common faults:
- control board malfunction;
- problems with collecting or draining water;
- The heating element does not work;
- drain contamination;
- door failure.
Program control failure
While using the washing machine, the control board may be damaged as a result of power surges or wear of parts.
A symptom of this problem is freezing during program execution.
Water is not collected
In this case, washing stops at the beginning of the cycle.
Causes:
- lack of water in the water supply;
- valve clogged;
- hose kink;
- software glitch.
To determine the cause, you should check the presence of water in the tap and the integrity of the hose. If the cause is not found, you need to call a specialist to diagnose the washing machine.
The heating element does not work
As a result of the failure of the heating element, the washing process stops after water has been added during the heating stage. To fix the problem, you will need to replace the heating element.
Washing machine heating element with scale
Drain contamination
If the washing machine freezes without draining the water, then the drain filter is dirty or the drain pump is broken.
The filter is located at the bottom of the machine and can be cleaned yourself by unplugging the machine from the outlet and placing a bowl of water.
If the filter is clean, you need to call a specialist.
Door failure
Problems with the hatch door cause the wash to stop, activating the leakage protection system. Malfunctions arise due to a violation of the tightness of the rubber seal and a breakdown of the door locking mechanism.
You can close the door tightly by applying additional force. You will need to call a locksmith to repair the lock.
Activation of the leakage protection system
The leakage protection system stops the washing process and stops the water supply if the seal of the washing machine elements is broken. The purpose of its activation is to protect against water leakage onto the floor and live parts of the machine.
Use the washing machine only after fixing the leak.
Water entering the pan
Washing machines with the Aqua-Stop system are equipped with a water collection tray and a level sensor. The system turns off the water supply when there is a threat of overflowing the pan and pumps out the water.
The control screen should display the corresponding error code or the RPM indicator should blink.
Incorrect operation of the machine
Housewives themselves are often unwittingly to blame for the occurrence of malfunctions. We didn’t read the instructions carefully, didn’t study enough the features of each program - and now our favorite washing machine simply froze in the middle of the cycle! If the cause of the breakdown really lies in improper operation, then the car will be able to be revived independently.
Failure to comply with washing machine loading standards, overload by weight
The most common reason for a washing machine stopping during operation is its overload. The desire to save time, water, and electricity forces some housewives to put a huge amount of things into the drum. You can “deceive” the equipment by adding several thin T-shirts to the already loaded 4-5 kg of laundry. In such a situation, the laundry simply doesn’t wash well. But sometimes the weight of the laundry exceeds the permissible limit several times!
If the machine is overloaded, this is detected already at the beginning of the cycle. Modern models have special sensors that immediately determine the weight of the laundry and, if overloaded, give an audible signal. In machines of previous generations, the drum rotates very slowly, as if through force. And soon the washing machine stops completely during washing.
The solution to the overload problem is simple - just remove a few things and start the cycle again. In the future, you should fill the drum no more than 2/3 of its volume. You can also use a household steelyard to weigh dirty laundry.
Incorrect program selection
The machine may stop while washing on delicate cycles. In this case, it may turn out that the drum is half filled with water. Common situation? Do not panic, try to open the door or randomly press buttons. Most likely, in the delicate or manual mode used, spinning is simply not provided. In this case, you need to independently set the water removal mode, and, if necessary, spin.
Imbalance
Another reason for the machine to stop working normally is the uneven distribution of things in the drum. This can happen with bed linen - it absorbs all the water, crumples in the lower part of the drum, thus preventing it from making a full turn. The situation can arise not only at the main wash stage, but also during the spin cycle. Stopping is often preceded by a dull knock or vibration.
What to do in such a situation? It is necessary to open the loading hatch and use your hands to evenly distribute the items in the drum. After a minute, continue washing on the set mode.
An imbalance of items can occur when washing a down jacket or bulky bologna pants. The filler collects water at the bottom of the drum and the machine stops working. In such a situation, it is worth using a proven folk method - washing the down jacket along with the tennis balls.
Program control failure
The washing machine may also turn off due to program failures. For example, if the washing process consists of several steps. When the soaking and main wash modes are set, the intelligent equipment will stop after the first stage. The second part of the wash will have to be installed again.
Sometimes equipment can freeze for no apparent reason. This should also be regarded as a software glitch. In this case, you just need to reboot it:
- press the off button, wait a minute and turn the machine on again;
- if disconnecting from the button does not save the situation, then you need to disconnect the machine from the network;
- after a few minutes the machine turns on and the cycle starts again.