Siemens washing machine errors: error codes f17, f23, f57 and common malfunctions

Error code 17 usually appears in Siemens washing machines under the following circumstances:

• immediately when turned on: the unit locks the door as usual (a click is heard), but water does not fill the tank;
• at the washing stage: in this case, the machine starts to fill, but the water fills in too slowly and error F17 comes on.
• during rinsing: washing proceeds normally, but when the cycle approaches rinsing, the SMA does not pour water and signals a problem.

Note! Codes E17 and F17 are the same error. F is used in older models (short for the word fault in English - Error), and E - in modern ones (the first letter in the word Error in English - error).

Errors E17, F17 in Siemens without display

Models not equipped with an LCD screen indicate a problem using warning lights.

• Siemens IQ series . In machines of this line, with error E17, the upper spin speed indicator (1000 or 1200) and the lowest indicator, indicating the “no spin” program, blink.
• Siemens Siwamat series. In the SMA of this model range, when error E17 occurs, the middle LED in the vertical row of indicators blinks (as a rule, this is the “work” indicator).

Adviсe

Siemens washing machines are reliable and have a long service life. The equipment will work flawlessly with proper care.

Here are some basic tips.

1. Tap water for washing should be softened. Special filters or powders are suitable for this. This will prevent scale formation on the heating element.
2. Before you start washing, you need to check all the pockets of your clothes so that small objects do not get into the washing machine. They can cause serious damage to the sensors, drum and even the motor.
3. Hoses and filters should be inspected every six months. If there are blockages, the parts should be removed and washed with running water.
4. It is recommended to clean the washing powder compartment and drum once a month.
5. Do not overload the equipment. Operating at maximum load will lead to rapid wear of the motor and other parts.
6. Do not leave the washing machine door open for a long time. Moreover, you can’t put things on it. This will lead to rapid wear of the hinges, and the hatch will no longer close.

To learn how to resolve error F23, watch the video.

Error E17 - when you can fix it yourself

Code 17 does not always indicate a breakdown. Situations when the SMA is in good order occur quite often. And most problems can be fixed on your own.

There is no water in the water supply

Check if there is water by turning on the tap.

Signs

Siemens does not fill in water and goes into error F17 or E17.

How to fix

Contact the water utility or management company to restore water supply.

The water supply to the car is cut off

Check that the shut-off valve is not closed.

Signs

Siemens does not fill in water and goes into error F17 or E17.

How to fix

If the valve is closed, turn it to the fully open position.

The inlet hose is squashed or kinked

Perhaps some heavy object fell on it, or one of the household members unsuccessfully moved the hose and bent it.

Signs

Siemens does not fill in water and goes into error F17 or E17.

How to fix

Inspect the inlet hose. If you find bends, places of compression or twisting, straighten it.

Low water pressure

Check the water pressure by turning on the tap

Signs

The Siemens machine “murmurs” water for a long time, and then error E 17 is displayed.

How to fix

To resolve the low pressure problem, contact your water management company.

Shut-off valve is not fully open

The shut-off valve may not be fully open.

Signs

The Siemens machine “murmurs” water for a long time, and then error E 17 is displayed.

How to fix

Turn the valve to the fully open position.

Self-draining water due to improper installation

Probably, the drain hose is located on the floor - below the level of the tank, which is why the water drains from the SMA by itself.

Signs

The Siemens machine “murmurs” water for a long time, and then error E 17 is displayed.

How to fix

Check that your Siemens is connected correctly. If you find that the hose is below the tank level, reinstall the washing machine according to the instructions. Or use it to connect washing machines.

Input filter clogged

To protect the MCA from impurities from tap water, a mesh filter is installed on the inlet valve. If it is very clogged, the water will take a long time to fill and the machine will show error E17 or F17.

Signs

The water is gathering very slowly. After which an error code appears.

How to fix

The filter needs to be cleaned. You can do this yourself according to our instructions or order a filter cleaning service from a specialist.

If you checked all the specified components, but the error was not resolved, unfortunately, your Siemens is broken.

Check for blockages in accessible places

Knowing what to do when code F18 appears, you can check the drain system yourself without outside help. Moreover, the repair does not require special knowledge and experience. The main thing is to act consistently and adhere to the given instructions.

First, let's inspect the water supply components for blockages. We proceed like this:

1. Disconnect the washing machine from the power supply.
2. We find a drain hatch in the front lower right corner of the body.
3. Open it with a flat-head screwdriver so that the two latches holding the door engage.
4. Prepare dirty rags and a container to collect water.
5. Take the emergency hose located next to the filter, loosen the clamp and drain the water.

Important! If the emergency hose is empty, it means that the drain pipe is clogged and water cannot leave the tank (what should be done in this case is at the end of the section).

1. Unscrew the garbage filter.
2. We thoroughly clean it of scale and dirt.
3. We inspect the pump impeller, and if there is wound hair, we ensure its free rotation.
4. Remove the clamps on the drain hose, remove and clean under a strong stream of water.

It’s rare, but it happens that garbage accumulates not in the machine itself, but in the public sewer system. It’s easy to check your guess: turn on the spin mode and lower the end of the drain hose into the toilet, sink, bathtub or basin. Freely flowing water removes all suspicion from the equipment.

Now let's go back to the drain pipe. It connects the pump and the tank, and if there is a lump of garbage in the hose, the water is blocked and cannot escape from the drum. To confirm the assumption, you will have to get to the pump volute through the bottom of the machine.

Most often, Siemens units do not have a bottom panel, so it is enough to tilt the housing back, reach the tube, disconnect it, drain the accumulated liquid and check for blockages. Rinsing under strong water pressure will help eliminate the damage. If there is a pan, first unscrew the holding bolts, not forgetting to carefully unfasten the leakage sensor wire. The latter is provided for an emergency stop of the machine when water gets into the basement compartment to avoid flooding and short circuits.

Possible faults requiring repair

According to the experience of RemBytTech specialists, the appearance of the E17 code in Siemens brand washing machines is associated with the following breakdowns.

Broken filling valve - from 1500 rubles.

This part consists of a housing, a damper membrane and an electromagnetic coil. Normally, the coil opens the membrane and the machine fills with water. Typically, it is the coil that fails, causing the valve to stop functioning. If the SMA is equipped with a single valve, water will not flow into the machine at all. If the valve is two-section, then two options are possible: water will not be collected only for washing or only for rinsing.

Signs

The Siemens washing machine does not draw water at all or only during the rinsing stage. Code E 17 appears on the screen.

How to fix

The faulty valve must be replaced with a new one.

Faulty pressure switch (water level sensor in the tank) - from 1600 rubles.

It is likely that:

• the pressure switch tube has fallen out of its normal place, become clogged or completely damaged;
• the pressure sampling chamber is clogged with dirt;
• The sensor itself is broken.

Signs

The machine does not fill with water and goes into error F17 or E17.

How to fix

The technician diagnoses the level sensor and, based on the nature of the malfunction:

• puts in place, blows out or completely changes the pressure switch tube;
• cleans the pressure sampling chamber;
• changes the water level sensor.

The control unit (electronic controller) has failed - from 2000 rubles.

Individual elements of the microcircuit are faulty or the contacts/tracks in the fill valve control circuit are burnt out.

Signs

Error code 17 appears immediately when turned on, the SMA does not fill with water.

How to fix

Board diagnostics will be required. According to the results of the master:

• replaces burnt out elements with new ones;
• solders burnt tracks and/or contacts;
• In case of extensive damage to the board, the control unit must be replaced with a new one.

There was a failure in the firmware of the control module (SMA memory) - from 2000 rubles.

As a rule, the firmware crashes due to power surges. With this breakdown, there can be a wide variety of “glitches” in the operation of the machine, including problems with filling water.

Signs

Error code 17 appears immediately when turned on, the SMA does not fill with water.

How to fix

The master unsolders the control module memory from the board, programs it again and solders it in place.

Damaged wiring or contacts in the water supply valve circuit - from 1,500 rubles.

Most often, wiring and contacts suffer due to vibrations during operation of the SMA. In the private sector, wires are often chewed by mice and rats.

Signs

Error code 17 appears immediately when turned on, the SMA does not fill with water.

Let's check the pump thoroughly

If the hoses and pipes do not cause suspicion, we turn our attention to the pump. It may become clogged, burn out or crack. In some cases, an amateur craftsman can carry out repairs with his own hands. But first you need to get to the details.

1. We turn off the power to the machine, turn on the water supply tap and disconnect the drain hose from the sewer pipe.
2. Open the drain hatch located in the front lower right corner.
3. We empty the machine through the emergency drain or garbage filter.
4. We provide free access to the unit from all directions.
5. We prepare rags and containers for collecting water.
6. We take out the powder receptacle by sharply pulling it towards ourselves.
7. Turn the washer onto its right side.
8. We remove the bottom by prying it up, pulling off the latches and disconnecting the leakage sensor wire.

Don’t rush and check the pump’s functionality with a multimeter. Most often, the problem lies not in the electronics, but in the debris present inside the case. Despite a well-thought-out filtration system that allows foreign objects and dirt to settle in the garbage filter, some hair and fur find their way into some spare parts. Therefore, you will need to disassemble the pump and clean it of any debris that impedes its operation. It's easy to do:

• fix the location of the wires on the camera or using markings;
• disconnect the connected wiring;
• loosen the clamps with pliers;
• remove the hose and pipe;
• Hold the pump firmly by the body and turn it half a turn counterclockwise.

We insert a screwdriver into the existing hole at the middle joint and remove the top cover. Now we carefully inspect the internal mechanism, remove scale and dirt, check the integrity of the gaskets and clean the contacts. After this we test with a multimeter. If the pump is working properly, a three-digit number will be displayed on the display, and the appearance of “0” or “1” will indicate the need for a complete replacement.

When the hoses are clean and the pump is running, there is a good chance that the control board is damaged. Independent attempts to correct the situation are fraught with additional breakdowns, so we strongly recommend that you entrust electronics repair to professionals.

Meaning of the specified code

The Siemens machine fault codes provided by the system are standard for all manufactured models, which simplifies their decoding. Let us repeat that E18 signals a problem in the drain system. We are talking about the following “sore points”:

• clogged garbage filter;
• faulty pump;
• contamination of drainage channels, hoses or pipes;
• faulty pressure switch;
• defective control module.

Often the causes of failure are broken small parts, loose contacts or loose fixation of individual elements. All these are the consequences of improper operation of the machine with coins forgotten in pockets, torn buttons, wool and hair stuck to clothes. From the drum, foreign objects enter the tank, filter and hoses, impeding the circulation of water and the rotation of the pump impeller.

Most of the listed sources of error E18 can be replaced, adjusted and repaired without the involvement of service personnel. If you want to deal with the problem without outsiders, we start diagnosing it ourselves.

Advantages of our service center

If stubborn error E18 continues to flash on the display, making it impossible to complete the wash, be sure to contact our Siemens service center! You won't find a better offer anywhere:

1. We employ only the most qualified personnel who are constantly improving their skills. Not only error E18, but also other malfunctions of the Siemens washing machine will be eliminated as soon as possible.
2. We work in a mode convenient for clients. The master will come to your home at a pre-agreed time. You don't have to transport a heavy unit anywhere.
3. We maintain an acceptable price level so that repairs are affordable for all segments of the population.
4. If parts need to be replaced, you can be completely confident in their high quality and long service life.
5. We provide a written guarantee for all work and spare parts.

If the Siemens machine has a display on the control panel, then the process of diagnosing the problem that has arisen will be easier: the system will automatically display a special code on the screen. Knowing its decoding, you can narrow down the search for the malfunction that has occurred and begin repairs faster. Thus, error E18 in a washing machine indicates problems with the drain. We will tell you more specifically about possible sources of breakdown in our article.

Elimination

Actions must be taken based on the malfunction. For example, if fault F04 is displayed, then you need to find and fix the leak. If you need to unlock the control panel to solve the problem, you can restart the washing machine.

It is important to first turn off the power using the button, then unplug the power cord from the outlet.

Troubleshooting common errors:

1. If there is a problem with the hatch door, you should first make sure that clothing does not interfere with closing. Then the blocking system is inspected for damage. Also, the door may not close due to wear on the hinges or rubber seal. It is worth checking these parts and replacing if necessary.
2. To eliminate error F02, you should check whether there is water in the pipes and whether the supply valve is closed. If everything is in order, then it is worth inspecting the hose and filters. There is probably a blockage somewhere - it is enough to remove it for the code to disappear.
3. Code F03 needs to be corrected sequentially. First, the filters are inspected and cleaned if necessary. Then you should check the drainage pump for defects. If the pump is broken, you should contact a service center. You will also have to call a technician if the failure is in the control module.
4. If Aquastop breaks down (error F23), you should check the contacts and replace them if necessary. If there is no breakage in the wires, then the sensor itself should be examined. The part will have to be replaced if it fails.
5. If any sensor fails, then first you need to check its contacts. If everything is normal with them, then you should inspect the part itself for defects. If there are any, the sensor should be replaced with a new one.
6. To eliminate error F31, you need to check the fill valve and drain pump, pressure sensor. If all parts are normal, then you should find and eliminate the blockage in the drain system. It happens that such simple actions do not help. This means the cause of the error is in the wiring. You'll have to change the wires.
7. If synchronization fails (F40), just restart the washing machine. If this does not help, then you will have to call a specialist.
8. To eliminate F67, you need to restart the equipment and encode the card again. If this does not help, you will have to replace the part.

It is highly not recommended to fix critical errors yourself. Incompetent repairs can lead to the equipment becoming completely inoperable.

You should immediately contact the service center and call a technician. You can only deal with typical, minor breakdowns on your own.

Water level monitoring element

Next in line is the pressure switch. An incorrectly functioning level sensor can signal that the tank is full even before filling begins, sending the appropriate command to the board . Naturally, the module stops drawing water, and the Siemens washing machine remains empty. To reset the error and restore the operation of the machine, it is necessary to diagnose the pressure switch. We proceed like this:

• disconnect the washing machine from the power supply;
• turn off the water supply tap;
• remove the top cover by unscrewing the corresponding bolts from the rear panel;
• At the side wall we find a pressure switch - a device with a tube lowered into the tank;
• disconnect the pressure hose from the sensor;
• take a tube commensurate with the diameter of the pressure switch fitting;
• We apply the found tube to the fitting and lightly blow into it.

Then we listen: a working pressure switch will respond to the air flow with 1-3 clicks, a broken one will remain silent. Diagnostics continues by visual inspection of the part. The sensor should be checked for defects, blockages and mechanical damage. If contamination is found in the tube, the situation can be corrected by cleaning the hose under the tap.

When replacing components with Siemens, you must select only original spare parts that match the model by serial number.

It’s better not to stop at just a visual check and test the sensor with a multimeter. First, we study the electrical circuit of the pressure switch and find terminals suitable for diagnostics. Then we turn the tester into buzzer mode and apply the probes to the relay contacts. Normally, the resistance indicator should “jump” when the contacts are activated. A static value will indicate a breakdown has occurred.

It is impossible to repair a pressure switch at home; it is easier and cheaper to replace it. There will be no problems finding a new water level sensor: just dictate to the seller the serial number of the Siemens washing machine . The cost of the device ranges from 500-2500 rubles.

The new valve is installed in place of the old one and secured with bolts. The tube and previously discarded wires are connected to it. Afterwards, we return the top cover to the body, establish a water supply with power supply and start a test wash. If error E17 disappears and the machine is full, then the problem has been resolved. Repeated output of E17 when starting the wash will indicate another problem. It’s better not to experiment and contact the service.