What to do?
Before starting repair work, you should determine the cause of the unpleasant situation.
If the leakage from the tray is not severe, then you can not interrupt the washing process and start troubleshooting and repairing after the end of the cycle.
Another situation is when water literally “gushes out like a fountain.” In this case it is necessary:
- the washing machine must be stopped;
- Turn off the water supply tap;
- washing machine - turn off the power.
Otherwise, there is a danger of not only flooding the floor, but also damaging the internal structure of the machine itself if water partially gets inside the body.
Procedure in case of very severe leakage:
- Water spilled on the floor must be collected with rags.
- Drain the water from the tank.
- Remove laundry from the drum.
Diagnosis of the condition of the washing machine, and even more so its partial disassembly, should be carried out only when there is a complete power outage and the water supply is cut off.
Rinsing
Any laundry washing session includes a rinsing stage. Some mistakes made by the user at this stage may cause excessive water and foam to come out of the tray. It is necessary to replace the powder with a less foaming one.
Overflow is also possible: if the machine starts washing, but the water supply does not stop, then over time (after the drum is filled), the water will rise to the tray and flow out of it. Only an experienced technician can find a solution to this problem.
If you notice that foaming water is flowing out of the washing machine from the tray during rinsing, immediately call the service center, as this indicates a serious hardware failure.
Reasons for leakage from the powder compartment
A leak from the powder receptacle compartment can have various causes . To determine the nature of the malfunction, you should carry out sequential diagnostics of the washing machine. The defect may be a manufacturing defect or appear as a result of use.
Manufacturing defect
In the case where a new machine leaks from the powder receptacle, this is probably a manufacturing defect. It is extremely rare, but such a situation can arise.
The problem may be an uneven surface of the powder receiver tray, poor fit of the tray to the hopper into which it is inserted, etc.
In this case, you should not correct the defect yourself , since the machine is still under warranty.
High water pressure
If the water supply system has very high pressure, then water enters the washing machine at a pressure that the dispenser is often not designed for. It is necessary to check that the washing machine is installed correctly and ensure that it is not tilted forward.
If there is a slope, the position of the washing machine is leveled. Too much pressure also needs to be corrected . To do this, the water supply tap can be opened not completely, but partially.
Foreign object in the powder receptacle compartment
The release of water from the tray may be due to a foreign object entering the cuvette, which blocks the drain into the drum. It could be a dried lump of washing powder or even a toy tucked in by a child. To ensure the condition of the tray, it is better to take it out and inspect it.
In some cases, the “culprit” may not even be that part of the tray compartment that is intended for powder, but a clog in the compartment oriented for the air conditioner, which in LG machines has a complex design.
An example of a tray inspection is in the video:
Problems with the bunker
The box in which the detergent tray is placed can also cause water to leak out. The problem is in the holes overgrown with scale through which water flows. Clogged holes interfere with the proper flow of water , causing it to splash and may even leak out.
How to solve the problem is shown in the video:
Clogged pipe
The water that enters the tray, washing away the powder, passes through the pipe and flows into the drum. If the tube is obstructed, fluid may leak out.
The pipe may become clogged with undissolved lumps of detergent, mucus, dust and grease. To check its condition, the washing machine must be partially disassembled:
- Remove the back panel and top cover, gaining access to the internal structure of the machine.
- Disconnect the pipe. If necessary, clean it.
The danger of a breakdown associated with the pipe is that water may not pour out, but flow inside the washing machine.
If the leakage is not strong, then such a defect may not even be immediately noticeable. But at the same time, the parts inside the washer begin to rust, and the electrical contacts begin to oxidize.
Violation of norms for adding detergents
If too much washing powder has been poured into the compartment, it may not have time to be rinsed quickly into the drum. In this case, water and sometimes foam will flow out of the tray.
When pouring powder into a tray, you need to control its consistency . If the detergent has caked and formed lumps, then in this condition it cannot be placed in the cuvette.
Tray damage
The cause of leaks may be a crack or chip on the tray itself. In this case, water supplied under pressure may leak into the cracks. The solution to the issue is to repair or replace the tray, which is relatively inexpensive and is selected based on the model of the washing machine.
Problems with the door lock or hinges
In rare cases, water runs out of the washing machine door due to a manufacturing defect or careless use of the unit. The root cause of a hatch leak may be a deformed machine hinge. That is, the hinge mount was slightly bent, and it was this malfunction that caused the door to not close tightly. And a leaky connection between the hatch and the body, as we already understood, will inevitably lead to leakage.
When this is the case, fixing the situation is not difficult. The solution is to replace the loop with a new one. Especially savvy owners can try to determine where the deformation occurred and try to straighten the surface without resorting to replacing the part. To change the fastening you need to prepare two screwdrivers (Phillips and slotted) and an open-end wrench.
You can buy a loop in a specialized store or order it through online sites.
Also, the SMA can leak due to a malfunction of the lock blocking the door. The reason for the failure of the lock fastening will be purely individual, it all depends on the brand and model of your washing machine. In some cases, this is caused by a burst spring, in others by a torn gasket, causing an increase in play. It is better to entrust the search and elimination of the cause of the malfunction to a professional, so as not to waste a lot of personal time “digging” inside the machine. However, if you still want to fix the problem yourself, do the following:
- using a Phillips screwdriver, remove the plastic panel located on the inside around the glass of the hatch door;
- loosen the door and disconnect it from the body;
- examine the lock, check the movement of the movable tongue;
- If you find wear on the elements or other damage, repair them.
If you notice that water is leaking from under the hatch of your automatic car, immediately take action. You can figure out the cause of the leak yourself or invite a technician who specializes in repairing washing machines. It is important to fix the problem immediately after detection, this will avoid more serious leaks and minimize the risk of electric shock.
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1 reader comment
- 06.06.2021 at 13:01
Alex:
Thank you
Answer
Do-it-yourself repairs or call a professional?
The simplest inspection of the powder receiver tray can be carried out independently, without calling a specialist. But if you need to disassemble the washing machine, but there is no time or opportunity to carry out repairs, you can turn to a specialist for help .
You can find a specialist in companies that repair washing household appliances. Such companies are widely represented on the Internet. Contacting a company that has been providing repair services for years allows you to receive quality service.
The cost of work depends on the complexity. If repairs are also required to adjacent units, the service fee will be higher.
The average prices in the capital are as follows:
- replacement of the inlet hose – from 1,200 rubles;
- pipe replacement/repair – from 2,000 rubles;
- replacement of detergent dispenser – from 1,200 rubles, etc.
The final cost is determined after diagnosis. The cost of parts that require replacement will be additionally paid. After the repair, the technician issues a warranty and tests the operation of the washing machine.
Bottom leak without “symptoms”
Sometimes a washing machine develops a water leak from below, but no additional signs of malfunction appear. If all the functions of the unit are normal, but a puddle still appears on the floor, most likely the problem is in the pipes. Most likely places of failure:
- main pipe (from the dispenser to the inlet valve);
- pipe connecting the tank to the dispenser;
- drain unit.
A broken tube or loose clamp usually causes excessive leaks. For correct diagnosis, you will have to disassemble the unit, then determine the problem area. Clamps that are too loose need to be tightened and secured firmly. If the pipes break, they must be completely replaced as soon as possible.
Prevention measures
To avoid the problem of leakage from the powder tray, it is advisable to remember the following preventive measures:
- The washing machine must be installed according to the rules, using a building level tool.
- The powder tray must be washed periodically to avoid clogging.
- The powder receptacle should be protected from children's pranks.
- For washing, only special products intended for automatic washing machines should be used. You cannot pour, for example, soap shavings into the cuvette. This can not only lead to clogging and leakage of water from the tray, but will also lead to other, more serious damage.
What to do first if the washing machine is leaking
Like other household appliances, the washing machine has its own service life. It depends on the quality of the product, correct use, care and other factors affecting performance.
Having discovered a leak, you need not to panic, but to pull yourself together and quickly act in the direction of finding the source of the leak and resolving the situation. The presence of water in the wrong place threatens possible problems with the neighbors below and with the machine itself. A leak will damage the electronics of the unit, ultimately killing it.
If you notice that the washing machine is leaking, you should immediately disconnect it from the power supply. At the same time, you should not step into water that has formed a puddle.
Now you need to proceed with further steps to detect the source of the problem:
- Turn off the water supply to the unit.
- Open the drain filter, which is located in the front, left or lower right corner.
- Drain off any remaining water. There may be a lot of liquid. You should select a container with a low side and place it close to the hole.
- Wipe up the puddle.
- Open the machine door and take out the laundry.
We invite you to familiarize yourself with Potato storage boxes
Only after this will it be safe to start looking for the problem yourself or call a specialist.
If the wash cycle ends before a leak is detected, there is no point in draining the remaining water through the filter. This is only relevant if the breakdown occurred during the operation of the unit, interrupting it.
The device weighs a lot. It is better for a man to look for the breakdown, since you will need to move and tilt it.
First of all, you need to check all components that are in the public domain and located close to the suspected location of the leak. It is easy to spot in a puddle.
There is a chance that the problem is not in the washing machine itself, but in the old pipe, and water has simply flowed under the machine. If everything is in order with this, you need to start inspecting the communication system, which is connected directly to the machine. If you do not find the cause of the leak in this area, you will have to look for it in the unit itself.
