Wireless headphones make using your phone much easier. While talking or listening to music, a person's hands remain free and he can do other things. However, there can be many more problems with Bluetooth devices compared to conventional ones. Read on to learn what priority steps should be taken if your phone does not accept Bluetooth headphones.
FAQ
Why doesn't bluetooth see the device?
Make sure discovery is enabled on your pairing devices.
Why doesn't bluetooth see headphones in windows 10?
Install or reinstall drivers. Restart your computer and turn on your headphones again.
Bluetooth headphones connect but don't work
Check the volume. Remove the connection from the headphones, and then pair again.
bluetooth headphones disconnect from laptop
The connection may be unstable or there may be interference. It's worth connecting a USB bluetooth transmitter and checking the connection.
The phone does not see the bluetooth speaker
Re-activate bluetooth on the speaker. The transmitter on the speaker may be faulty. To prevent damage, try connecting another device to the speaker.
The phone does not recognize bluetooth headphones - what to do?
Many have encountered a situation where their favorite phone stubbornly refuses to find a wireless gadget. In this situation, there is definitely no need to worry and be upset. In most cases, the problem can be solved on your own. You can also contact specialists and diagnose the device. What is the problem?
There are a huge number of reasons why the phone does not recognize the headset. The problem can occur in both the phone and the wireless device. Therefore, finding it can be difficult. However, at the initial stage it is important to understand in which device the problem should be looked for. Basically, all breakdowns are associated with connected equipment, since mobile equipment has practically no settings.
When purchasing a headset, the first thing you need to do is connect it to the device. Often , when buying an accessory in a store, the manager himself checks it to see if it works, synchronizing it with his gadget. The buyer, seeing that the device is in good condition, pays the check and picks up the goods. In the future, the headset refuses to work. If the headphones do not work, you can do the following check:
- You can pair the headphones with another Bluetooth device and check their synchronization. If the connection is present, then the cause of the problem should be looked for in the smartphone.
- Connect another headset to your mobile phone. The inaccessibility of communication between them indicates a failure or more serious malfunctions in the phone.
A large number of elements are involved in the functioning of wireless headphones. This is a Bluetooth module, a wireless screen controller, an amplifier, a battery and many others. When the source that is causing the problem is found, you should begin to analyze it in more detail, find out the cause and, if possible, eliminate it.
Programs for working with Bluetooth headsets
Special utilities have been developed for smartphone owners that help make key settings even without special skills, which is very convenient for people of all ages and generations. There are programs that help in recognizing Bluetooth devices. For example, the BTCall Demo 2.8.2 program is in great demand. Thanks to it, synchronization can be performed automatically. The user can install this program independently. The main functions of this utility include the following:
- Activate and deactivate the connection during an incoming and outgoing call.
- Select calls that will be forwarded to the headset.
The SmartKey program, which also has a wide range of capabilities, is also popular. Missed Call 0.8.9. Simply irreplaceable for those who constantly lose their Bluetooth connection. It will notify you about disconnected communications and unanswered calls.
We hope that this article will be useful and help you solve the problem of connecting Bluetooth headphones. Most of the reasons why a smartphone does not see the headset are due to the inattention and haste of buyers. However, there are also more serious breakdowns that require expensive repairs or replacement of devices. The main thing is to correctly and timely establish what led to the problem.
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Phone problem
You should adjust the phone and check whether there is a failure in the operating system. A common cause of malfunction is a disabled synchronization function. In this case, just check the box and connect the headphones again. It should be noted that most modern technology has a maximum potential for connecting a headset: at least 4 contacts. However, there are models where the contacts are “swapped” specifically so that the buyer purchases accessories from a specific manufacturer.
REFERENCE. Wireless connectivity is in high demand. Its specificity is the ability to operate two devices together even over a long distance. Most often, the range is no more than 10 meters. Only rare models are capable of maintaining a stable signal within a range of up to 1 kilometer.
A connection problem may arise if the RAM in the smartphone is clogged, or there is simply not enough RAM to complete the operation. In this case, it is recommended to reset the settings to the original factory settings. To do this, go to the settings, find the “Recovery” item and select “reset all values to default settings.” You should be aware that after such actions all data stored on the device will be deleted. Therefore, it is better to save photos and videos in another place in advance.
If you cannot fix the problem on your own, then most likely you will have to contact a service center. Usually they check the status of the contacts. To do this, turn off the device, completely disassemble it, remove the SIM card and flash drive, and then unscrew the bolts securing the case.
Operating system crashes
The last thing that, in theory, can also help is resetting the smartphone to factory settings. The chance of fixing the problem this way is small, but it is there.
Restoring network settings
First, let's try resetting the network settings (all data, applications and files will be saved):
Step 1. Go to your smartphone’s settings and open the “System” section.
Step 2: Expand the Advanced menu and click the Reset button.
Step 3. Select the first line “Reset network settings”.
Step 4. To confirm the action, click on the “Reset settings” button.
The operation is completely safe, unlike what we will do next. The most you will encounter after restoring these settings is the need to re-enter passwords for familiar Wi-Fi networks and set the APN configuration (usually this happens automatically).
Full reset
The last thing you can do if your phone doesn’t see your headphones is to do a full reset. Before doing this, we strongly recommend that you make a backup copy of all files (copy photos, documents and other data to external media, such as a memory card or flash drive), as they will be deleted.
You can read about how to return your smartphone to its factory state here. After this, the gadget will reboot and will have standard settings, as after purchasing the device. Connect the headphones and see whether the corresponding icon appears or not, and whether the sound works.
Why doesn't my phone recognize bluetooth headphones?
Let's look at the main reasons why the phone does not find Bluetooth headphones:
- The headset is not turned on. In this case, you can try to establish full contact several times. All devices have a special connection indicator button. In addition, a sound or light signal may sound. If the indicator does not light up, it means that some device is faulty.
- Bluetooth must be activated on the phone and headphones. However, this factor is not key, since many devices turn it off automatically when inactive.
- Devices are out of sync or incompatible. Usually, for specific phones, suitable headset models are prescribed. If there is no such information, then it is better to select an accessory in a communication store by trial. Among the reasons are the use of different versions of Bluetooth. For example, a problem may arise if the headphones support Bluetooth version 5, but the mobile phone is designed only for version 3.
- Low battery. It is important that both devices are charged. Communication may be interrupted if the battery on one of the gadgets is low. Often, equipment that sits on the counter for a long time, even when turned off, consumes energy. Therefore, the power supply should be checked.
- The headset was previously synchronized with another gadget. In this case, it detects the audio system, but does not connect to it. This type of malfunction often occurs when purchasing second-hand products that are not new.
- Hardware malfunction of the phone or headphones.
REFERENCE. One of the software problems is an outdated firmware version. The malfunction may occur regardless of the type of operating system installed (Android or iOS). You can update it either yourself or by contacting a repair shop.
How to connect a wireless headset
First of all, it is important to know how to correctly connect a wireless headset to your phone. Simply turning on Bluetooth to synchronize with another device is not enough. This moment is the most common mistake made by inexperienced users. When connected for the first time, the audio device goes into automatic connection mode for 3 minutes. After connecting the headset, you need to activate it in the available devices section. To do this, go to settings, select “Connections” and click “Bluetooth”. The list of available gadgets needs to be updated periodically, and in some cases the device may ask for a PIN code. This combination of numbers is easy to remember: 0000, 1111 or 1234. It is usually written down in the documents for the headset.
If everything is done correctly, contact with the device should be established. After the pairing procedure, both gadgets should remember each other and this sequence of actions will not have to be repeated. If a pairing is not found automatically, you can also use a manual search. Many headphones have a standby mode. Even in a paired state, when there is no sound transmission, they can turn off.
IMPORTANT. In many cases, a regular reboot helps. The power button is held for 10-15 seconds. If the headphones were turned off, the device should appear on the phone screen.
Physical breakdown
If the phone used to see headphones, but now it doesn’t, and all of the above recommendations did not give a positive result, there is a high probability of physical damage. In this case, both the headphones and the phone could break. It’s quite easy to check this – just try connecting both devices to third-party gadgets. If a positive result does not occur, then the solution to the situation is repair.
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Recommendations
If no other reasons not related to the smartphone were found, you need to inspect the headset itself and read the instructions that came with it. Perhaps the matter is a simple incompatibility of devices, or the contacts in the headphones have come loose, which is extremely rare.
All headphone models are in most cases universal and suitable for a wide range of gadgets, however, making sure that they are compatible with a specific brand of device before purchasing is never a bad idea.
Causes of problems
Before you figure out what to do if your smartphone doesn’t see your headphones over a wireless connection, you need to understand what could have caused the failure. Common reasons:
- the accessory is discharged;
- devices are not compatible;
- the headphones are paired with another device;
- device visibility for wireless connections is disabled;
- There has been a breakdown;
- physical breakdown.
It is clear why a failure might occur. Almost all problems can be fixed. Let's look at what to do in the case of each of them in more detail.
Check the charge level
Naturally, any wireless headphones stop working when they are discharged, since they are powered by their own battery, and not the smartphone. Some models operate for more than a day in active mode, while others last only a few hours. Therefore, you need to learn the autonomy of your accessory so that a dead battery is not mistaken for a malfunction of the audio equipment.
If the indicator on the headset does not light up during pairing, then the problem is most likely a low charge. To solve it, just put the headset on charge. Do not rush to disconnect the headphones from the power supply; some models take more than three hours to charge.
Pay attention to the indicator when connecting the accessory to charging. If it lights up, it means the headset is not broken.
