When and why do you need to call a technician to open your washing machine?
It happens that you cannot open a washing machine on your own if the door does not open. This may mean that some part of the lock or the device itself has broken. In this case, you cannot do without qualified repairs. The specialist will do everything quickly and professionally.
When trouble does occur and the door of the machine does not open and no methods can help to unload the washing machine if it is blocked, be sure to contact a good specialist. It is not advisable to postpone contacting a specialist in the following situations:
- In the event that the lock does not want to open, and you doubt that you will be able to open it without special help. Or when you know for sure that the equipment is broken and needs repair;
- When, at the end of the process, the water does not drain due to the following reasons: the drain filter may be clogged, or the pump is broken and cannot be used further, and therefore needs repair. This may also indicate a breakdown of the control unit, as well as a malfunction in the water sensor. This type of repair can only be done by a master;
- When a locked washing machine door does not open at all because the lock is broken. In this case, no repairs are made. Just replace the equipment with a new one. The best today are machines from LG and Samsung;
- When the washing machine does not open because the control system of the locking device has broken down;
- When the washing machine does not open the lock because the door handle is broken. You shouldn't try to fix this problem yourself. In everyday life it is simply impossible to select or buy the same replacement part. Only a master can do such repairs efficiently and in a short time.
In most cases, when the door of a washing machine does not open, it is always more convenient to call a good technician and fix the problem in a short time than to end up with additional problems.
What to do if the washing machine does not open?
Of course, you shouldn't pull the washing machine door with all your might - you might just tear off the handle, which will cause an even worse problem.
To prevent this, you need to understand when you can try to do something yourself, and when it is better to use the help of a specialist and why.
You can find videos with recommendations for troubleshooting such problems. After watching such videos, everything becomes clear. But there are situations when watching the video is simply not possible. If so, this guide will help.
Open the door yourself: we’ll figure out when you can and how to do it.
You can open a locked door yourself, without involving a technician, without damaging the equipment, under the following conditions:
The machine has finished the program and the water has already been drained. Why does the door still not want to open? We recommend you just wait a little. Many devices, after doing their job, pause to make sure everything is in order and then unlock the door. These are units from LG and Samsung. When the lock is unlocked, you can hear a signal indicating the end of the work (melody or click). Now you can try to open the door - the lock is open.
When the lock does not open due to a power outage. What to do? In this situation, an important condition must be met - the equipment must complete a cycle of work. Only after this can the water be drained using a special filter. When you have done this, you can try to open the door or try to restart the equipment. Please note that water may remain in the drum. Therefore, you need to install a drainage container next to the device. Otherwise, a flood will be added to the problem of a blocked lock. And this also means problems with neighbors.
The water pumping stage is not programmed. Often the units do not open the lock until the water has completely drained in order to prevent flooding. It is possible that you simply have not yet been able to load this program into the machine. This function is available in LG and Samsung machines. Read the instructions and set up the equipment to work. On many sites you can find videos with recommendations on how to do this. When you can’t configure a function yourself, contact a wizard for help.
After completing the program, the lock in the machine jammed due to a simple malfunction of the unit. What to do? You just need to run the wash cycle again. Before starting operation, the device automatically checks whether the lock is closed or not. Therefore, before performing work and loading the program, the block is removed for a short time, and then blocked again. You just need to try to catch the moment it unlocks, and then try to open the door.
It is very common for the child lock program to be activated accidentally. It makes it impossible for the machine to operate if it starts accidentally or chaotically. This function starts working when two buttons are pressed simultaneously. Different manufacturers use their own combinations to load such protection. They are different on LG, Samsung and Bosch machines. You can find them in the instructions. This option can also be removed by simultaneously pressing two buttons. To load another program, you just need to press START/PAUSE, and then set new settings.
How to remove the child lock?
All LG car models have a child lock feature. It can be activated specifically to prevent children from accidentally opening the device during washing. Before you enable this feature, you need to understand how it is supposed to work. Once certain keys on the panel are pressed, the entire panel will be locked and the child will not be able to press anything.
If he tries to do this, not a single button will work - everything will be blocked. After activating this function, you need to remember about it so as not to panic because the device does not work and the door does not open.
If the reason for the door locking is turning on this function, you can fix the problem by pressing a combination of buttons. Which ones exactly can be found in the manual for using the machine, since the combination may depend on the device model. Most often these buttons are “Super Rinse” and “Pre-Rinse”. They can be located horizontally or vertically, between the “Start” and “Pause” buttons. After pressing them simultaneously, you need to set the initial settings by clicking the “Start” button.
How to unlock a Bosch washing machine
To unlock a Bosch washing machine, stop the washing program and start the “Rinse/Spin” mode. Another option is to select the “Drain” function and press the “Speed Perfect” button a couple of times. If this method does not help on the first try, try these steps again.
In addition, almost all models of Bosch machines have an emergency drain cable installed at the bottom, near the filter. There is also an emergency water drain hose located there.
Reasons for door blocking
Before you try to open the drum of your LG washing machine, you need to understand the reasons for the blockage. The lock is activated when the lights go out, the hatch handle breaks, or the drain system malfunctions. Depending on the cause, you may be able to fix the problem.
The most dangerous is considered to be the failure of the intelligent module. Repairing the board will not be cheap, and the machine may sit for several days while waiting for the repairman. If the problem is not a malfunction of the technical part, then the door can be opened independently.
How to unlock an LG washing machine
The Lg brand washing machine has a child lock feature. If this function was accidentally turned on, the hatch simply will not open and will be locked until a certain combination of buttons is pressed on the machine. These buttons include Super Rinse and Pre Rinse. Press them on the unit at the same time, and then set your own settings using “Start/Pause”.
When you purchase an LG machine, be sure to save its instructions. It contains a section with recommendations for quickly unblocking, which will be very useful to you in this situation. Guided by detailed recommendations for action, you can quickly return the machine to its functionality.
How to open
You can open the door in different ways, from the flat side of a fork and screwdriver to using thread or rope. It is better to select the opening method based on the cause of the breakdown. The main thing is to turn off the power before any manipulations. If you have no experience in handling electrical appliances, then it is better to wait for a specialist to arrive.
The code that appears on the display can also tell you. He talks about an error that occurred in the system. Modern models only require a reset or manual drain, then the hatch automatically opens. This will not eliminate the problem, but will allow you to open the device for later repair.
How to unlock a Samsung washing machine
If, upon completion of its operation, the locking mechanism is not removed automatically, it is necessary to perform an emergency reboot of the software by disconnecting the unit from the power supply for at least half an hour. During this time, the selected washing program will be completely reset and the door will open.
If there is still water in the drum, selecting the spin mode again will help unlock it.
If the automatic pumping mechanism fails, you will have to drain it manually or using an emergency drain hose. As soon as the water is completely drained, the hatch will unlock automatically.
Another way to manually open the door is to use an element installed next to the emergency cable.
In general, it’s better not to risk repairing a Samsung machine yourself. If a malfunction occurs, you should immediately take it to a professional for diagnosis and repair.
What to do if the washing machine does not open?
When it is not possible to determine why the door lock is jammed, you can try the following steps:
- Turn off the power to the unit;
- Wait for half an hour;
- Try turning on the machine again (the program will load);
- Try opening the hatch again.
The washing machine door will most likely open after this “reboot”.
When all the methods have been worked out, but the door still does not open, you should try to do this work manually. A large number of models, such as LG, Samsung, provide an emergency opening cable for these purposes. It is bright in color (usually yellow or orange). It is very easy to find behind the back panel, usually above the drain filter. It is enough to stick your hand into a special hole on the panel cover and you will feel it.
Pull this cable lightly and the washing machine door will definitely open.
When such a cable is missing, you can try to remove the top cover. To do this, you need to use a screwdriver to unscrew the nuts that secure it and pull the cover up. This must be done carefully, without additional effort, so as not to break the panel. This will remove the top cover of the machine.
When the top cover is removed, you need to tilt the machine back so that the drum moves away from the front wall. Now you need to remove the fasteners and move them aside; this procedure will remove the blockage. There are a lot of videos on the Internet showing how to do this manipulation.
Machine manufacturers LG, Samsung and Bosch often describe in their manuals what to do if such a problem occurs. Therefore, before attempting to open the washer door using this method, read the manual.
Service, Drawer, Drawer recess
Washing machine drum, Washing machine cleaning, External parts cleaning, Internal parts cleaning
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- Text
Service
■ Drawer
Over time, laundry detergent and fabric softener will build up sediment in the drawer.
• It is necessary to periodically rinse the drawer with a stream of water.
• If necessary, the entire box can be removed from the machine. To do this, press the locking latch and
pull out the drawer.
• The top of the fabric softener container can be removed for easier cleaning.
■ Recess for drawer
Powder may accumulate in the drawer recess, so be sure to
time to clean this recess.
• After finishing cleaning, replace the drawer and turn on
washing machine in rinse mode.
■ Washing machine drum
G If there is hard water in your area, use special compounds that remove scale and lime from the
ore-accessible places of the machine.
^1^ Although the washing machine drum is made of stainless steel, rust spots may be caused by
small metal parts (paper clips, pins) stuck in the drum.
The washing machine drum should be cleaned from time to time.
^1^ If you use an anti-scale agent, dye or brightener, make sure it is suitable for your washing machine.
• Anti-scale agent may contain components that may adversely affect some parts of your washing machine.
• Remove stains with a special steel stain remover.
• Never use steel wire jaws.
■ Cleaning the washing machine
1. Cleaning external parts
Proper care of your washing machine will extend its service life.
The external parts of the washing machine should be washed with warm water and a neutral detergent, not
containing abrasive particles. After wet cleaning, wipe the machine with a clean cloth and let it dry.
Do not wipe the machine with ethyl alcohol, solvents,
chlorine-containing products and other similar substances.
ATTENTION
2. Cleaning the internal parts
Wash the interior with 1 cup (250 ml) of bleach mixed with laundry detergent. Turn on the car
and let it complete the wash program using hot water. Repeat the procedure if necessary.
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For models equipped with the Drum Clean function, it is recommended to use this function.
.Use only specially designed tools for removing sediment left by hard water.
etc., washing machine products, following the manufacturer's recommendations.
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