Error 4e in a Samsung washing machine: what does the code mean, what to do, how to fix the problem yourself?

Samsung washing machines are distinguished by high-quality electronic components, excellent functionality, simple and intuitive interfaces, and a high degree of reliability.

However, any, even the most advanced technology, sooner or later fails. At the same time, smart devices are able to signal their owner about where exactly the failure occurred. This is done using special codes.

The article will talk about what error 4E means on a Samsung washing machine, how to interpret and fix it.

What does the code that Samsung gives mean?

Error 4E indicates a problem with the water supply system. This code can be indicated by combinations such as:

They all mean the same thing, the main difference is the year of manufacture of the washing machine. Code 4E is a malfunction in the water intake system in modern models. If the machine was assembled before 2007, then the error will be indicated as E1 or EC.

Models without a display indicate a breakdown with a special set of signals , namely: the cold water wash LED lights up, and all mode indicators flash in parallel.

Decoding

Error 4E stands for a breakdown of the system responsible for collecting water. A failure can occur at any stage of washing: at the beginning, while rinsing things, and even after draining the soapy water.

The code appears on the screen if the Samsung machine did not collect enough liquid in the first 2 minutes, or if enough water did not enter the drum in 10 minutes, which is enough to complete the cycle. In this case, the washing itself either does not start at all or stops.

Are 4E and E4 the same thing?

Error 4E and E4 are different codes that indicate different failures . Firstly, E4 appears only in those units that were assembled before 2007.

Secondly, it indicates an imbalance in the load of the washing machine drum on the axis of rotation, and not a malfunction in the operation of the water supply system. The code appears only during the spin cycle.

Reasons for the error

Lack of water supply, causing error 4E in a Samsung machine, happens for the following reasons?

At the moment there is no cold water supply in the room.
There is a foreign object in the tap water valve that is clogging the drain.
The unit is connected to the water supply with an error.
The water supply has too little pressure and pressure.
There is no hose connected to the detergent container of the machine.
The filter that purifies the supplied water is very dirty and does not allow liquid to pass through.
Failure in work.

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What does this mean: reasons

Code 4E does not occur on its own. Reasons why the washer will produce this value:

The cold water supply is blocked or unavailable.
The aquastop hose is damaged.
The water inlet filter is clogged.
The intelligent module has malfunctioned or is completely damaged.
Water enters the drum, but its pressure is minimal, which is why the unit does not receive the required amount of liquid in the allotted time period.
The wires that go to the water supply outlet valve from the control module have come loose or are damaged.
The drain hose is not connected correctly. In this case, the machine will draw in liquid and immediately drain it, after which code 4E will appear on the display.
The inlet solenoid valve, which is responsible for supplying water to the system, has broken (it must open under pressure so that the liquid can easily enter the machine).
The pressure switch is faulty. This relay is responsible for measuring the water level in the washing machine. The part may become clogged, move out of place, or break.

To deal with the problem, you need to find out the exact reason for the damage code.

How to decipher the error

The code that appears means that there is a problem in the system responsible for the water supply. If your machine does not take the required amount of liquid to the initial level within the first two minutes, or ten minutes have passed and the program process is not provided with water, then the error code lights up.

But don't despair. Experienced professionals assure that in most cases the problem lies in basic issues that can be solved independently. After all, all that is required of you is to be able to connect the intake hose to the water supply.

How to fix it yourself?

Sometimes error 4E can be resolved on your own. To do this, take the following actions:

Checking cold water supply. To do this, you just need to open the tap. If there is no water, the wash cycle is paused until it appears.
Checking the shut-off valve. If it is closed, then water will not flow into the system.
Checking the aquastop hose. If a leak occurs or the hose itself has mechanical damage, the water supply will be stopped. The corresponding indicator should light up. To solve the problem you will need to replace it.
Checking the filter that removes impurities from the water.
If it is clogged, it needs to be processed. The filter is located at the connection point of the water supply hose, in front of the inlet valve. To inspect it, you need to remove the hose and remove the mesh with pliers. Stubborn blockages are cleaned with a needle, after which the filter is washed under a powerful stream of water.
Read also: How to disassemble and repair a hose from a vacuum cleaner with your own hands, step-by-step instructions
To remove limescale and rust, you can soak the mesh in a solution of citric acid (40 g of powder per 1 liter of water) for half an hour.
Restarting the intelligent module. To do this, the machine is disconnected from the network for 15 minutes, after which it is turned on again.
Checking the wires. If the contacts have come loose, they need to be put back in place. This often happens after moving the device, for example, when moving.
Checking the correct connection of the hose to the sewer drain, which is located below. It must make the top loop before entering the drain pipe, otherwise the washing machine will not work correctly.

What to do if not a single measure helps to cope with the problem? You need to contact a specialist.

The signal is on during startup

Error 4e in a Samsung washing machine most often appears at the initial stage. First you need to check if the cold water has been turned off. If everything is in order, you can proceed further:

The water supply tap opens;
the valve and adapter are carefully inspected for leaks;
check the pressure with which water enters the hose.

If your machine is equipped with a hose with an aquastop, then you need to check its functionality. Probably, a leak appeared, the aquastop was activated, and the flow of water into the drum was blocked. A special indicator on the hose will tell you when the protective element is triggered. Most often it turns red. To restore water supply, a new water intake element will have to be installed.

The strainer is probably clogged. To clean it you need:

turn off the water supply, disconnect the intake hose from the machine, and close it tightly;
carefully remove the filter installed in the machine;
rinse it under running water and clean the surface of the thread. For convenience, you can use a small needle, but many prefer the second option - citric acid, in which the filter mesh should be placed for about one hour. The scale will completely dissolve, and all you have to do is rinse the element;
return the filter to its place, connect the hose;
we serve water.

If there is no water pressure in the pipes, you need to check the hose:

turn off the machine, turn off the water;
disconnect the intake hose and fill it with water.

If the liquid flows freely, the problem must be looked for in the plumbing system, and for this you will have to call a plumber. If water is retained in the hose, it will have to be cleaned or replaced with a new element.

When should you call a specialist?

The wizard must be called in the case when all the simple reasons for the appearance of error 4E have been worked out, but there is no result.

To protect yourself from unscrupulous repairmen, you need to contact trusted organizations . As a rule, they have an office and their own website, which contains reviews from clients. It wouldn’t hurt to ask what they write about the service workshop on other resources.

Private craftsmen may charge a smaller amount for repairs, but it is better to contact such specialists on the recommendation of friends. Otherwise, there is a risk of meeting a scammer.

When calling a technician to your home, you need to make sure that there is at least one more person in the apartment. This is especially true for older people. If relatives are far away, you can turn to neighbors for help.

Average cost of repairing a Samsung washing machine:

replacement of the water supply solenoid valve – 1800 rubles, cost of the part – 550 rubles;
repair of the electronic controller responsible for controlling the washing machine (resoldering of burnt-out elements or tracks) - from 2,400 rubles; if the control module fails, you will need to purchase a new part, the price of which starts from 5,500 rubles;
cleaning or replacing the pressure switch pressure tube - from 1900 rubles, the minimum price of the part is 950 rubles;
restoration of a damaged section of wiring, or its replacement - from 1800 rubles.

Prices are indicative. They may vary depending on the specific service center and city. However, they should not be 2-3 times higher. If a craftsman quotes a price that is incommensurate with the work, he is most likely a fraudster.

Causes

The occurrence of such an error can be caused by the following reasons:

Lack of cold water supply.
A foreign object is stuck in the water fill valve.
When connecting to the water supply, an error occurred in connecting hot and cold water.
There is no water pressure, there is no pressure in the water supply.
The hose is not connected to the detergent container.

Debugg

The first thing to do is open the cold water tap and make sure it is not turned off.

If water is supplied to the apartment, but the machine still does not start washing, showing error 4e on the screen, then you need to:

Check the tightness of the tap and valve through which water is supplied; there may be leaks. Typically, leaking water is the main cause of this error.
Check the pressure at which water is supplied through the hose.

When the water pressure is strong, the reason may be a clogged inlet filter. It is enough to clean it or replace it and try to start the washing machine again. If error 4e appears on the screen again, then the problem is with the internal parts of the washing machine, which requires calling a technician.

How to fix error 4e when there is no water supply pressure at all. In this case, it is necessary to check the water supply hose to the washing machine; we have clearly presented how to do this in the form of a diagram.

If you still cannot find out the reason why the machine displays error 4e, you need to contact a Samsung service center. Perhaps the reason is a breakdown of the internal parts of the machine, but only a professional can say this.

When error 4e appears before the start of the rinse mode , the steps to eliminate it should be as follows:

Check whether cold water is supplied to the apartment.
Turn off the power to the washing machine.
Make sure the drain hose is connected correctly.
See what is the pressure of water passing through the inlet hose.
Turn on the machine and run it in the “Rinse and Spin” mode
If the error appears again, you will have to call a household appliance specialist.

Errors 4e and e4: the same thing?

In search of the reasons for the appearance of error 4e on a washing machine, some people type in the Internet search engine not 4e, but e4. This is not correct, because these are two completely different errors caused by different reasons. Error e4 means that there is an imbalance in the machine drum. The reasons for this are as follows:

too much laundry, the permissible volume has been exceeded;
perhaps there is too little laundry;
the laundry has bunched up and stuck to the drum;
problems with the electronic controller, defects in machine drive parts.

Error 4e is one of the most common errors. To fix it, you need to have some skills, in particular, be able to connect a water supply hose. There are other error codes that may indicate a serious problem with your washing machine. They are described in the article Samsung machine error codes. You can also watch a video on how to fix error 4e:

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readers

07/10/2017 at 21:36
Nina:
Thanks for clarifying the difference between E4 and 4E. The problem has been resolved.
Answer
09/08/2017 at 21:18
Vasya:
For some reason, error 4E only appears in (wool) mode. It works great in all other modes! What's the matter?
Answer
12/17/2017 at 14:32
Dmitriy:
For me the error occurs only on washing programs. The water works great for rinsing.
Answer
11.11.2019 at 19:20
Dimitri:
Did not work out. Replaced the water supply valve. I just broke some plastic thing nearby that supplies water to the compartment where the fabric softener is poured