What to do if your LG washing machine shows DE error?

LG washing machines are highly reliable. Most often, they perform their functions flawlessly throughout the entire operational period.

However, even the best quality equipment can fail. To make it easier for the user to understand what exactly happened to the device, the manufacturer took care of coding the main faults.

If the equipment breaks down, a certain message lights up on the screen. The article will talk about what the DE error means in an LG washing machine, how to correctly decipher it and fix it.

What does the code that the LG washing machine produces mean?

The DE error is one of the most common. Many owners of LV washing machines encounter it. It can appear at any time:

• during washing;
• when rinsing;
• during the spin cycle.

When I try to restart the program, the error occurs again.
In this case, the door of the device is not blocked. Sometimes the error is coded with the letters dE1, dE2 or DOOR. Not all LG washing machines are equipped with a display. If it is not there, then the DE error will be indicated by the simultaneous flickering of all indicators: temperature, wash and rinse.

What it is? Error DE stands for door lock. It means that the hatch is not fixed , which means that the device cannot continue to operate.

Finding the cause of the breakdown

In order to begin repairs, it is necessary to accurately determine the cause of the breakdown, although the instructions say that the car’s hatch is simply not locked. At first glance, it will be enough to simply close it and the machine will work without problems.

In fact, there are several possible options for what DE means in this situation:

1. A special lock is attached to the hatch, which looks like a hook. If it is faulty, you will not be able to slam the hatch cover. In this case, it will not be possible to fix it in the closed position, and the fact of closing the lid will not be able to fix the control controller.
2. The locking device uses a spring and a special clamp. If they have moved, you will not be able to close the lid.
3. For a washing machine, not only the fact of closing is important, but also the fact that it was registered by the corresponding sensor. If the latter is broken, this will not happen. Moreover, even if the hatch is closed and fixed, the control controller and the diagnostic system will not know about it.
4. The start sensor may also be damaged, the readings of which are necessary to monitor correct operation.

The listed errors are typical. Certainly. In most cases, it is they that lead to this type of breakdown, but only a specialist can give a full guarantee.

What are the reasons and how to fix the problem?

When the DE error appears on the display, you need to look for the reasons for its occurrence. They can be varied. How to fix the problem directly depends on what caused the problem.

Drum overloaded

If too much laundry is placed in the drum, the door will not be able to close due to mechanical obstruction.

It is easy to fix this problem yourself . It is enough to remove some of the laundry so that the hatch can close freely.

Overloading a washing machine is dangerous not only due to problems with the hatch door. It can cause more serious damage: drum imbalance, bearing wear, and more. All this requires expensive repairs.

Mechanical obstruction

This reason is one of the most common. Sometimes the hatch cannot be closed because there is something between the rubber coupling and the door .

To deal with the problem, you need to inspect the cuff and the lock hole. It may contain the most unexpected item, for example, chewing gum that a child placed there while playing. After removing the obstacle, the wash is started.

Skewed hinges

The hinges may be in the wrong position if the washing machine is overloaded. If the door is skewed, the tongue does not fit into the lock hole, which is why it does not close.

To identify the problem, you need to inspect the hinges. If they are found to be distorted, the door should be adjusted by tightening the bolts.

Control module malfunction

Sometimes the DE error appears due to a malfunction of the control module. You can deal with the problem by rebooting the device . To do this, unplug the cord from the outlet and leave the device turned off for 10-20 minutes. Then the machine is plugged back into the network. If the reason was a system failure, the error will disappear.

Broken hatch locking device

If the UBL fails, the DE error will appear on the screen. In this case, the machine door will not be locked, but the lock indicator may light up.

It will not be possible to repair the UBL . Most often, a part needs to be replaced. You can do it yourself, but you will have to disassemble the device body.

The control unit is broken

If the error is displayed during the washing or rinsing process, and when the appliance is restarted it appears again, the reason lies in a malfunction of the control unit.

An indirect signal of its breakdown is the smell of burning . The lock indicator on the front panel of the device may also light up.

Most often, the DE error appears when the relay responsible for locking the door burns out on the control unit. If this is the only fault, it can be eliminated by soldering the burnt tracks or contacts.

You can do this yourself only if the person has experience working with electronics.

The hatch handle is broken

If you cannot close the door and the DE error appears when you start the program, this indicates a broken handle . In this case, the lock icon on the body of the LG washing machine may light up. Most often, a broken handle cannot be repaired. It will have to be replaced. Read how to do this here.

Broken hatch hinge

In addition to the error code, an open door indicates a broken hinge. If the damage is serious, it is noticeable at first glance. In such a situation, adjustment will not be able to correct the situation. A broken hinge requires replacement.

Broken wires in the UBL circuit

If all the parts are in working order, but the door does not close, and the DE error continues to appear on the screen, the problem may lie in the wires or contacts of the UBL . They can fray due to vibrations during operation of the washing machine. Sometimes the contacts oxidize and burn out.

It is quite difficult to detect this malfunction on your own, since you will have to disassemble the washing machine and sequentially check all the parts.

Malfunctions requiring repair

Use the following table to determine the cause of the error:

When should you call a specialist?

If you cannot diagnose or resolve the DE error yourself, you must seek help from a specialist.

There are several ways to find a master:

1. Look at advertisements in newspapers.
2. Explore offers from individuals on the Internet.
3. Contact the service center.
4. Use recommendations from friends or relatives.

If the machine is under warranty and the breakdown was not the fault of its owner, you need to contact the company’s service center or the store where the purchase was made. In this case, you must take documents confirming the possibility of warranty service.

When an LG washing machine is used for a long time, you will have to pay for repairs yourself.

Approximate prices:

• cost of replacing UBL – from 1700 rubles;
• repair and replacement of the control board – from 2300 rubles;
• sunroof hinge repair – from 1,400 rubles;
• replacement of wiring – from 1800 rubles;
• replacement of the hatch handle - from 1,700 rubles.

The price is for the services of a master. The cost of the part is paid separately.

To minimize the risk of encountering scammers,
you need to follow these simple recommendations:

1. Contact specialists who have had relatives or friends do the repairs.
2. Study reviews left by other customers.
3. Do not pay for the work of the master until it is completed.
4. Do not transfer money to the card for calling a specialist.
5. Require documentary evidence of work performed.

It is not advisable to stay alone in an apartment with a stranger.

Breakdowns and problems with “Ed”

When the code “Ed” appears on the machine’s display, it means one of the following problems is occurring:

• the hatch for loading laundry does not close;
• if the code is broken after washing, the door is locked;
• The door closes, but the locking mechanism does not work.

Taking into account the complexity of the problem, the problem can either be minimal, which you can fix yourself, or you will have to call a washing machine repairman to your home.

Prevention

To prevent the DE error from appearing in the future, you must follow these recommendations:

• 
  do not overload the washing machine drum;

• use surge protectors and voltage stabilizers to protect equipment from power surges;
• do not try to open the hatch of the machine until the device has finished working - applying force when trying to open a locked door will lead to damage to the UBL;
• The device must be handled according to the instructions.

Error dE, Ed or Door - in what cases can you fix it yourself?

• Check to see if anything is preventing the hatch from closing properly. Perhaps laundry got caught between the door and the cuff. Remove the thing that is preventing the hatch from closing.
• If the error occurs for the first time, try turning off the machine from the outlet for 5 - 10 minutes, and then turning it on again. There may be a failure in the control module - the “brains” of the washing machine, and rebooting will help get rid of it.
• Check all contacts and connections of the wire loops going to the door lock, which is also called the hatch locking device (UBL). Perhaps they have moved away and need to be corrected.

If these recommendations did not help, and the Door (Ed, dE, dE1, dE2) error still appears on your Samsung washing machine, then, unfortunately, your washing machine is faulty. She needs professional repairs.

Helpful information

To cope with the problem on your own, you can use the following recommendations:

1. Try to press the door tighter. The error may have occurred because the lock simply did not latch properly. If, after pressing the hatch, the usual click is heard, it closes, and the inscription disappears, the wash cycle continues.
2. You can try opening and closing the hatch again. Sometimes this simple method solves the problem.
3. Calculating the amount of laundry will help make sure that the drum is not overloaded. Approximate values ​​are indicated in the technical data sheet of the washing machine. It is better to perform two wash cycles than to run a program with a full drum.

You will find a lot of important and useful information about error codes for LG washing machines in this section.

Decoding the code

Before you start frantically dialing the technician’s phone number, in order to fix this problem, you need to understand the cause of this error. In some cases, this is quite problematic. In order to understand the root cause, you need to know the decoding of this code. Each manufacturer uses its own abbreviations and designations to signal the presence of a problem. The manufacturer LG in error code DE indicated a problem related to the unlocked hatch of the washing machine.

It may immediately seem that the problem can be solved with one movement of the hand, but that was not the case. Naturally, in most cases this is exactly what is done: the hatch cover simply closes more tightly, the error disappears and the washing process begins. But in some cases, simply making an effort will not be enough.

There are several main reasons:

1. The hook-shaped bolt or other part included in the door locking group has failed.
2. The wire clamp or spring may have moved slightly.
3. Problem with the electronic sunroof lock control system.
4. The start sensor element in the electrical controller has broken.

Attention! Only the most common causes of the DE error were indicated, but besides them, there may be others. It is better not to put your washing machine at risk and immediately contact a specialist with this problem.