Washing machines can carry out self-diagnosis and inform about malfunctions and breakdowns by displaying special error codes. Knowing the error codes of washing machines and their decoding, in most cases you can fix the problem yourself. For more complex faults, it is better to contact specialists.
This review provides explanations of the main error codes for washing machines of the following brands: BOSCH, INDESIT, HAIER, HANSA, LG, SAMSUNG, ARISTON and HOTPOINT-ARISTON, CANDY, ATLANT, ELECTROLUX, SIEMENS, WHIRLPOOL, GORENJE, ASKO, KAISER, Weissgauff, VOLLE.
Error codes for BOSCH washing machines
The following table shows the main errors and how to eliminate them in BOSCH washing machines:
Error code | Decryption, solution |
F00, E00 | Firmware failure. |
E02 | Engine failure. |
E67 | There is an error in the module or programmer. |
F01 | Problems with the hatch. |
F02 | No water. |
F03 | Problem with water drainage. |
F04 | Water leak. |
F16, E16 | Hatch lock error. |
E17, F17 | The water filling time has been exceeded. |
E18, F18 | Error draining water in the washing machine. |
F19 | No water heating. |
F20 | Unplanned heating. |
F21 | No drum rotation. |
F22 | The temperature sensor has failed. |
E23, F23 | Aquastop worked. Aquastop is a system that protects the washing machine from leaks. The mechanism consists of two elements: a box with a solenoid valve in the inlet hose and a sensor with a float on the tray of the machine. |
F25 | The Aqua sensor (water turbidity sensor) has failed. |
F26 | The pressure sensor has failed. |
F27 | Pressure sensor error. |
F28 | Faulty water flow sensor. |
F29 | There is no water passing through the water flow sensor. |
F31 | The water level is too high. |
F34 | The hatch lock does not close. |
F36 | The washing machine lock is faulty. |
F37 | The NTC (temperature sensor) is faulty. |
F38 | NTC (temperature sensor) short circuit. |
F40 | Network error. |
F42 | Motor speed too high. |
F43 | Blocking the washing machine tank. |
F44 | No reverse rotation. |
F59 | 3D Sensor data error. |
F60 | Flow sensor is faulty. |
F61 | Invalid door code. |
F63 | The problem of functional protection. |
F67 | Control board faulty. |
Machine control module
It is extremely rare, but it still happens that this error is caused by a malfunction in the control module or failure of electrical circuit components. What to do in this case is up to the owner to decide; it seems reasonable to take the car for repairs or call a repairman to your home. Of course, you can try to repair the device yourself, but this requires knowledge and skills of this type of work.
If you decide to take on the matter yourself, you should start by carefully inspecting the board. Often the breakdown can be determined visually. This could be a burnt resistor or a swollen capacitor. If nothing like this is visible, everything is beautiful and shiny, there is nothing left to do except look for the module diagram and systematically check every detail.
The OE error on an LG washing machine does not always indicate a critical failure. In most cases, you can handle it on your own. This will help save time, you don’t have to wait for a technician, and, of course, money, because you only have to pay for new parts.
Error codes for Indesit washing machines (INDESIT)
The following table shows the main errors and how to eliminate them in INDESIT washing machines:
Error code | Decryption, solution |
F01 | Electric motor malfunction. |
F02 | Incorrect operation of the electric motor (motor). |
F03 | Temperature sensor malfunction. |
F04 | Water level sensor malfunction. |
F05 | Drain pump malfunction. |
F06 | Button (command) error. |
F07 | After filling with water, the water level sensor does not work. |
F08 | Heating element malfunction. |
F09 | Control module memory error. |
F10 | Low water flow rate. |
F11 | Error in the drain pump circuit. |
F12 | There is no connection between the indication and the module. |
F13 | Drying temperature sensor malfunction. |
F14 | Failure of the drying heating element (heater). |
F15 | Failure of the heating element (heater) drying relay. |
F16 | The washing machine drum is blocked (top-loading models only). |
F17 | Malfunction of UBL (Hatch Locking Device). |
F18 | There is a fault in the control board processor. |
H20 | Problems with water filling. |
Possible errors and malfunctions in the operation of Gorenje washing units
Gorenje washing machines, like other machines, are equipped with convenient and functional devices that display all known error codes and faults. The breakdown indication that appears on the screen allows you to quickly determine the cause of its occurrence and promptly eliminate it.
Main error codes and their interpretation:
- F1 – temperature sensor malfunction due to a break or short circuit. In this case, the washing program ends automatically and the heating operation is not performed.
- F2 – the hatch door does not close due to a faulty control contact. The washing program is automatically interrupted.
- F3 – water does not fill the tank to the 1st level. To troubleshoot the problem, you need to check the water pressure in the water supply system, the level sensor and the water inlet valves.
- F4 – absence of signals from the electric motor tachogenerator and speed control from the inverter board.
- F7 – in drain mode, the water level does not drop beyond the first mark. The cause may be a clogged drain pump or filter, lack of contact in the wiring, or a malfunction of the water level sensor.
Error codes for LG washing machines
The following table shows the main errors and how to eliminate them in LG washing machines:
Error code | Decryption, solution |
RE | This message indicates that the water level sensor is not working correctly or is faulty. |
F.E. | System message that there is excess water in the working tank. |
dE | Message about the hatch not being tightly closed or not closed. |
I.E. | System message about the impossibility of filling the tank with water. |
tE | The system reports a temperature error. |
L.E. | The locking mechanism is damaged or faulty. |
C.E. | Notifies the system that the drive motor has been overloaded. |
E3 | The system notifies you that the download cannot be determined. |
A.E. | The system cannot turn off the washing machine automatically. |
E1 | Message about water leakage into the pan. |
HE | Water heating is impossible, the heating element is faulty. |
S.E. | The drive motor cannot be switched; the Hall sensor (tachometer) is faulty. |
O.E. | The water cannot be drained; the problem is in the filter or hose. |
UE | The drum balancing is out of order, the drum is faulty. |
Error codes for Haer washing machines (HAIER)
The following table shows the main errors and how to eliminate them in Haer washing machines:
Error code | Decryption, solution |
1, ERR1, ERROR1 | The washing machine door is not closed. Malfunction: UBL (hatch blocking device); control module, wiring or contacts in the UBL circuit. How to fix it yourself: you need to open and then close the washing machine hatch again; In case of a one-time failure of the control unit, you need to remove the plug from the socket and insert it back after 5 - 10 minutes. |
2, ERR2, ERROR2 | Water drain error - the washing machine failed to drain the water within the allotted time. Malfunction: blockage in the drainage path; drain pump; control unit; contacts, wiring in the pump circuit. How to fix it yourself: if the drain filter is clogged, you need to unscrew it and clean it; if the sewerage system (pipe, siphon) is clogged, it needs to be cleaned; if the drain hose is bent or crushed, you need to straighten it; if there is a failure of the control unit, you need to disconnect the machine from the network, and after 10 - 15 minutes turn it on again. |
3, ERR3, ERROR3 | Temperature sensor error. Malfunction: temperature sensor; control boards; wiring or contacts in the temperature sensor circuit. How to fix it yourself: if there is a one-time error on the control board, it is recommended to unplug the washing machine from the outlet for 5 - 10 minutes to reboot the electronics, then turn it on again. |
4, ERR4, ERROR4 | Heating element (heating element) error - the washing machine did not heat the water within the allotted time. Malfunction: heating element; control module; wiring or contacts in the heating element circuit. How to fix it yourself: if there is a one-time error on the control board, it is recommended to unplug the washing machine from the outlet for 5 - 10 minutes, then turn it on again. |
5, ERR5, ERROR5 | Water draw error - the washing machine was unable to draw water within the allotted 8 minutes. Malfunction: water supply valve; level sensor (pressostat); control unit; The wiring in the fill valve circuit is damaged. How to fix it yourself: if there is no water in the water supply or the pressure is too low, you need to contact the management company; if the water supply shut-off valve is closed or not fully open, you need to open it completely; if the inlet hose is twisted or compressed, you need to straighten it; if the drain hose is connected incorrectly, when it is completely located below the level of the tank, the water drains by gravity - you need to connect the drain according to the instructions; if the mesh filter of the water supply valve is clogged, you need to remove it and clean it; In case of a one-time board failure, you need to unplug the washing machine from the outlet for 5 - 10 minutes and turn it on again. |
6, ERR6, ERROR6, 7, ERR7, ERROR7 | Control module error. Malfunction: the radio elements on the control board have failed or the tracks have burned out; the board needs to be repaired or replaced. How to fix it yourself: if there is a one-time error on the control board, it is recommended to unplug the washing machine from the outlet for 5 - 10 minutes, then turn it on again. |
8, ERR8, ERROR8, 9, ERR9, ERROR9 | Overflow error - the water level in the tank has exceeded the permissible level. Malfunction: water level sensor (pressostat); the fill valve allows water to pass through when closed; control module; wiring, contacts in the level sensor or fill valve circuit. How to fix it yourself: if the control unit fails, you need to restart the washing machine by unplugging it from the network for 10 - 15 minutes. |
10, ERR10, ERROR10 | Level sensor (pressostat) error. Malfunction: level sensor (pressure switch); control boards; contacts, wiring in the pressure switch circuit. How to fix it yourself: if the control board fails, you can restart the washing machine by unplugging it for 10 - 15 minutes. |
13, ERR13, ERROR13 | Engine error. Malfunction: motor brushes; engine; contacts or wiring in the electric motor circuit. How to fix it yourself: if the control board fails, it is recommended to reboot the electronic controller by disconnecting the washing machine from the network. |
E1 | Water drain error - the washing machine was unable to drain the water within the allotted time. Malfunction: drain pump; control module; contacts, wiring in the pump circuit; clogged drain pipe, pump or drain hose. How to fix it yourself: if the drain filter is clogged, you need to remove it and clean it; if the sewer pipe or siphon is clogged, you need to clean them; if the drain hose is kinked or crushed, straighten it; If the control unit fails once, you need to unplug the washing machine from the outlet for 10 - 15 minutes. |
E2 | Door Lock Error - The washing machine is unable to lock the door within 20 seconds. Malfunction: UBL (hatch blocking device); control boards; wiring or contacts in the UBL circuit. How to fix it yourself: you need to open and close the washing machine door again; In case of a one-time failure of the control unit, you need to disconnect the washing machine from the network for 5-10 minutes. |
E4 | Water supply error - the washing machine was unable to fill the water within the allotted 8 minutes. Malfunction: fill valve; pressure switch; control module; wiring or contacts in the fill valve circuit. How to fix it yourself: if there is no water in the water supply or its pressure is low, you need to contact the management company; if the water supply tap to the washing machine is closed or not fully open, you need to open it; if the inlet hose is kinked or pinched, straighten it; if the water supply valve filter is clogged, you need to remove it and wash it; If there is a possible failure of the control board, you need to disconnect the washing machine from the network for 10 minutes. |
E8 | Tank overflow error - the water level exceeds the permissible level. Malfunction: pressure switch (water level sensor); the water supply valve allows water to flow in the closed position; control boards; contacts or wiring in the level sensor or fill valve circuit. How to fix it yourself: if the control module fails once, you need to disconnect the washing machine from the network for 10 minutes. |
F7 | Motor error. Fault: motor brushes; motor; control boards; contacts or wiring in the motor circuit. How to fix it yourself: if the control board fails, you need to reboot the electronic controller by disconnecting the washing machine from the network. |
F9 (in washing machines and dryers) | Drying temperature sensor error. Malfunction: drying sensor; control boards; contacts or wiring in the drying sensor circuit. How to fix it yourself: if there is a one-time failure of the control module (electronic controller), it is recommended to turn off the washing machine from the network so that the error is reset. |
F.A. | Error in water level sensor (pressostat). Malfunction: pressure switch; control unit; wiring or contacts in the level sensor circuit. How to fix it yourself: if the control unit fails once, it is recommended to turn off the washing machine from the network for 10 - 15 minutes. |
Fd (in washer dryers) | Drying heating element error. Malfunction: drying heating element (heater); control boards; dryer heater wiring or contacts. How to fix it yourself: if the control module fails once, it is recommended to turn off the washing machine from the network for 10 - 15 minutes. |
FE (in washer-dryers) | Drying fan error. Fault: drying fan; control unit; wiring or contacts in the fan circuit. How to fix it yourself: if the control module fails once, it is recommended to turn off the washing machine from the network. |
EUAR | Control unit (electronic controller) error. How to fix it yourself: it is recommended to turn off the washing machine from the network for 10 - 15 minutes, then turn it on. |
Unb | Imbalance of laundry in the drum (may be due to overload of the machine). What you need to do: take out some of the things and start the spin cycle again; manually distribute the laundry into the drum and turn on the spin cycle again; spin some items by hand to reduce the total weight of the laundry, then distribute the items evenly in the drum and restart the spin cycle; When washing one large item, you need to put 1 - 2 medium items for balance. |
NO SAULT | Incorrect chemical composition of the powder or lack of powder in the tank. |
FC0, FC1, FC2 | Control unit error. If the control unit fails, it is recommended to turn off the washing machine from the network for 10 - 15 minutes, then turn it on. |
Causes, diagnosis, solution to the problem
IE does not always mean that LG is broken. In some situations, troubleshooting is so simple that you can easily do it yourself.
Lack of water
If there is no water in the literal sense of the word in the system, it physically cannot get into the machine. The following points should be analyzed:
Is the water supply tap to the washing machine open or not? Incomplete opening of the tap will also prevent high-quality water from entering the tank.- Is there water in the plumbing in the apartment?
- Weak water pressure in the plumbing system, as well as a not fully open water supply valve, can lead to an error appearing on the display, since the machine simply does not have time to draw water in the allotted time.
Crushed hose
A water supply hose that is kinked or squashed by something can also prevent it from flowing into the tank. To correct the situation, the hose must be straightened, released, and positioned freely.
Clogged inlet hose mesh
The mesh filter is located in the area where the inlet hose enters the LG washing machine. The purpose of this small part is to retain small debris (pieces of rust, grains of sand, etc.) so that it does not get in with the water coming from the water supply.
The solution to the problem is cleaning the mesh. To do this, you need to disconnect the washing machine from the communications and remove the inlet hose. The mesh filter is removed, washed, and after processing is installed in its original place.
Remove the mesh carefully so as not to damage it, using small pliers. Rinse it under high pressure of water. It can only be replaced after complete cleaning.
During active repair work on main water pipelines, there may be a lot of small debris in the tap water.
You can watch the video on how to clean the filter:
Random failure in the control module
A power surge or other accident may cause an IE error code to be issued. To reset the settings, the washing machine should be unplugged for 20 minutes . Pulling the plug out of the socket. If the error does not go away when you turn it on again, diagnostic measures must be continued.
Intake valve failure
If the LG machine does not draw water at all, or does so very sluggishly, the problem may be due to a broken inlet valve. If there is a failure, it does not open to the command of the control module and, as a result, water does not fill. If it does not work completely, water may flow into the washer, but very slowly and a little at a time.
The solution to the problem is to replace the valve. To carry out the work, partial disassembly of the device from the rear wall is necessary.
This article will tell you why the LG washing machine doesn’t draw water well or doesn’t do it at all.
Clogged pipes
The pipes through which water enters the LG powder receptacle can also become clogged. In this case, you will have to partially disassemble the washing machine, detach the pipes from the powder receiver and clean it.
The pressure switch is broken
If the sensor breaks down, water is not added to the LG machine. For diagnostics, the pressure switch needs to be removed and examined . If the tube is clogged, it can be blown out. In other cases, the part is replaced with a new one.
Control board problems
The LG control module gives signals to the nodes, coordinating their coordinated work in accordance with the program specified by the user.
If the board fails, almost any error can appear on the display, including IE.
To analyze the condition and performance of the board, as well as to carry out repairs, it is removed by disconnecting it from the contacts. In most cases, this unit can be repaired , but it is better to entrust such important work to a specialist.
In extremely rare cases, the control module is replaced completely.
Constant drain of water
An error indicating insufficient water in the LG tank may be due to the fact that liquid constantly flows out of it without stopping. Self-draining causes the pressure switch to constantly send a signal to the control module about a lack of water, and the operation of the washing machine stops, and the IE command is issued to the display.
In such a situation, you will have to figure out why the water is draining . Most often, the problem lies in incorrect installation, including violation of the manufacturer's requirements regarding the location of the drain hose. With proper installation (with the obligatory raising of the drain hose above the level of the tank), the problem will go away on its own.
Error codes for Hans washing machines (HANSA)
The following table shows the main errors and how to eliminate them in HANSA PA series washing machines:
Error code | Decryption, solution |
E01 | Door lock malfunction (no lock). The washing program is interrupted (if there is no blocking - after 2 seconds, if the limit switch does not operate - after 10 seconds). |
E02 | Malfunction of the water level sensor (there is no signal about reaching 1 water level, washing stops). |
E03 | Malfunction of the drainage system (there is no signal from the sensor about the lack of water). The washing machine blocks the hatch until it turns off completely. |
E04 | Working tank overfilled. In this case, the washing machine automatically stops washing and turns on the drain pump. The hatch remains locked until the machine is completely turned off. |
E05 | Malfunction of the temperature sensor. The water heats up by less than 40ºC after 10 minutes of operation of the heating element (due to a short circuit or break) or does not meet program standards. Washing continues without heating the water. |
E07 | In the washing mode, there is no contact between the control element (electronic controller) and the tachogenerator. The wash stops. |
E08 | In spin mode, there is no contact between the control element and the tachogenerator. Stop the cycle. |
E10 | The system detects a discrepancy between the parameters of the supply network (voltage, frequency). The wash stops. |
E11 | There is a malfunction (short circuit) of the control element (triac) of the drive motor. The wash stops. |
E12 | Water leaking into the washing machine tray. The drain pump is activated and the hatch lock is blocked. The door opens after receiving the “Empty Tank” signal. |
E14 | Error in the operation of the electronic controller. The wash stops. |
E15 | When turning on the power or after selecting a washing mode, a malfunction of the electronic controller is detected. |
The following table shows the main errors and how to eliminate them in HANSA PC series washing machines:
Error code | Decryption, solution |
E01 | There is no control signal to turn on the door lock. |
E02 | The time it took to fill the working tank with water to the nominal level exceeded 2 minutes. |
E03 | The time for draining water from the working tank exceeded 1.5 minutes. |
E04 | The pressure switch signals when the working tank is overfilled. |
E05 | The time it took to fill the working tank to the nominal level exceeded 10 minutes. |
E06 | The “Empty tank” signal has not been received from the pressure switch for 10 minutes. |
E07 | Water leaking into the washing machine tray. |
E08 | Mismatch of power supply parameters (voltage, frequency). |
E09 | Excessive foaming during the spin cycle that the washing machine could not cope with. |
E11 | Malfunction of the triac (control element) of the power supply circuit of the hatch locking mechanism. |
E21 | Error in the operation of the drive motor (no connection with the tachogenerator, blocking the operation of the motor). |
E22 | Error in the operation of the drive motor (unauthorized rotation). |
E31 | Defect in the operation of the temperature sensor (short circuit). |
E32 | Defect in the operation of the temperature sensor (open circuit). |
E42 | Error in the locking mechanism. |
E52 | Washing machine offline memory error. |
Errors in the operation of Hansa washing machines
Hansa automatic washing machines are distinguished by high quality, technology and functionality. The possibility of automatic checks allows you to promptly identify problems and failures that periodically occur in the operation of these devices. Error codes are displayed on the display and are easy to decipher.
The main error codes are as follows:
- E01 – there is no signal to block the hatch. This can happen due to an open door, a broken limit switch, or damage to the wire connecting the hatch to the electronic module.
- E02 – water fills the tank too slowly. The reason may be too little pressure in the pipes or a clogged inlet hose.
- E03 – problems with water drainage due to a clogged pump filter. In addition, a foreign object may get into the drain hose, and the drain pump itself may fail.
- E04 – the pressure switch signals a full tank. The cause may be a breakdown of the pressure switch, a sudden change in water pressure in the pipes, or blocking of the fill valves.
- E05 and E06 - indicate more serious problems with filling and draining water from the tank. As a rule, the main reasons are a breakdown of the pressure switch or fill valve, a malfunction of the drain pump and a clogged hose. Sometimes the problem lies in the performance of the electronic module.
- E22 - the electric motor begins to rotate without a command, as a result of a short circuit in the board’s triac.
- E31 and E32 - indicate problems with the temperature sensor due to a short circuit or open circuit.
Error codes for Samsung washing machines (SAMSUNG)
The following table shows the main errors and how to eliminate them in SAMSUNG washing machines:
Error code | Decryption, solution |
5E, E2, 5C. In machines without a display , the lights for all washing modes flash and the temperature indicator 40°C lights up. | Drain Error - The washing machine does not drain the water. Malfunction: drain pump (pump); clog in the drain pipe; control board (electronic controller); wiring, contacts in the pump circuit. |
H1, H2, NOT, HE1, HE2, E5, E6, NS, NS1, NS2. In machines without a display , the indicators for all washing modes blink and the temperature lights for 40°C and 60°C are on; The indicators for all washing modes flash and the 30°C and 60°C temperature lights are on. | Heating error - the washing machine does not heat or, conversely, overheats the water. Malfunction: water heating heater; temperature sensor (thermostat); control board (controller); Drying heating element; wiring, contacts in the heating element circuit. |
DE, ED, DOOR, DE1, DE2, DC, DC1, DC2. In machines without a display , all wash mode lights blink and all temperature indicators light up. | Door lock error - the washing machine does not close or open the door. Malfunction: hatch locking device (UBL); control board (electronic controller); door hinges; castle; contacts, wiring in the UBL circuit. |
4E, E1, 4C. In machines without a display , the lights for all washing modes flash and the cold water temperature indicator lights up at 30°C. | Water fill error - the washing machine does not fill with water. Malfunction: water supply valve to the washing machine; control board (electronic controller); water level sensor (pressostat); contacts, wiring in the fill valve circuit. |
SUd, 5d | There is too much foam in the washing machine. Malfunction: water level sensor (pressostat); foam sensor (in modern models); control board (controller); partial blockage in the drain pipe. |
UE, E4, UB. In machines without a display , the lights for all washing modes flash and the temperature indicator of 60°C lights up. | Drum axle load imbalance error. Malfunction: control board (electronic controller); bearing; drive belt; tachogenerator (Hall sensor); The motor brushes are worn out. |
LE, LE1, E9, LC, LC1. In machines without a display , the lights for all washing modes flash and the water temperature indicators of 30°C and 95°C light up. | Water leakage or spontaneous drainage of water from the tank. Fault: cuffs; drain pipe; level sensor (pressostat); control board (electronic controller); aquastop (in models with leak protection); drain hose; wiring, contacts in the pressure switch or aquastop circuit. |
3E, EA, 3E1, 3E2, 3E3, 3E4, 3C, 3C1, 3C2, 3C3, 3C4. In machines without a display , the lights for all washing modes flash and the temperature indicators of 40°C and 95°C light up. | Tachogenerator (Hall sensor) error. Malfunction: tachogenerator (Hall sensor); motor; drive belt; electric motor brushes; control board (electronic controller); wiring, contacts in the tachogenerator circuit. |
bE, Eb, bE1, bE2, bE3, bC, bC2, b2. In machines without a display , the indicators for all washing modes blink and the temperature lights for 30°C, 40°C and 95°C are on. | Error in switching on or motor triac. Malfunction: motor control triac; tachogenerator (Hall sensor); power button or other key on the control panel; control board (electronic controller); wiring or contacts in the engine or control panel circuit. |
tE, Ec, tE1, tE2, tE3, tC, tC1, tC2, tC3, tC4. In machines without a display , the indicators for all washing modes flash and the temperature lights for 60°C and 95°C are on. | Temperature sensor (thermostat) error - no signal from it. Malfunction: temperature sensor (thermostat or thermistor); Water heating element; control boards; drying heating element temperature sensor; other temperature sensors in models with drying; wiring or contacts in the water heating or drying circuit. |
1E, E7, 1C. In machines without a display , the indicators for all washing modes flash and the temperature lights for 30°C, 40°C and 60°C are on. | Error in the water level sensor (pressostat) - there is no signal from it. Malfunction: water level sensor (relay); control board (controller); wiring or contacts in the pressure switch circuit. |
OE, OF, E3, OS. In machines without a display , the lights for all washing modes flash and the temperature indicators of 30°C and 40°C light up. | Water overflow error - There is too much water in the washing machine. Malfunction: fill valve; pressure switch (water level sensor or relay); control board (controller); wiring or contacts in the pressure switch circuit. |
Uc, 9C, 9E1, 9E2 | Power Error - The washing machine has detected that the voltage is too high or too low. Malfunction: control board (controller). |
AE, 13E, AC, ACb | Communication error between control and display board. Malfunction: control module (controller); display module; broken wiring or contacts between modules. |
F.E., F.C. | Drying fan error. For some reason it does not work (for models with drying). Fault: drying fan; control board (electronic controller); wiring or contacts in the fan circuit. |
HER | Overheating error when drying (in models with drying). Malfunction: drying temperature sensor; Drying heating element; wiring or contacts in the heating circuit during drying. |
ddC | Incorrect opening of the “Add Door” for additional loading of laundry during washing. |
dC3 | Error in blocking the “Add Door” door for additional loading of laundry - the hatch is not closed or does not open. |
8E, 8E1, 8C, 8C1 | Error in vibration sensor VRT+ (analogue of tachometer). Malfunction: vibration sensor VRT+; motor; motor brushes; control board (electronic controller); wiring or contacts in the VRT+ vibration sensor circuit. |
PoF, PF | Power failure—the power went out during the wash process. To continue the program you need to press “Start / Pause”. |
CE, AC, ACb, 4С2 | The temperature of the water being poured is too high - the washing machine immediately drains the water and displays an error message. Malfunction: thermistor (temperature sensor); wiring or contacts in the heating circuit; heating element; control board (electronic controller). |
6C, SdC | Automatic dispenser error (appears only on models with Wi-Fi function) - the dispenser does not work. Malfunction: automatic dispenser drive; wiring or contacts in the automatic dispenser circuit. |
Basic malfunctions and ways to eliminate them
A modern washing machine may not display any error, but it will still refuse to work. Budget models, especially, will not notify the user where the system has failed, since they simply do not have such a function. For this reason, it is important to know what the main malfunctions of washing machines are, what they depend on, and how to fix them. For the most part, all models exhibit their breakdowns in the same way, so separation by brand is not required.
The machine does not turn on
If you connect the machine to the drainage system, load the laundry into the drum, add powder and select the desired mode, but the device does not start washing, you need to check that all other conditions are met. No matter how trivial it may seem, it is necessary to check the following points:
- The device is connected to the network. It happens that the plug of the machine is not securely plugged into the socket, then with any movement the network can break. Check that the plug is securely fastened. In addition, one of the family members could accidentally or deliberately disconnect the device from the network.
- There is voltage at the outlet. It happens that the fault needs to be looked for not in the machine, but in the outlet. The easiest way to check its functionality is to plug in any other device, for example, a hair dryer, that definitely works.
- The door is tightly closed. Almost all washing machines start working only after the drum door is closed. Open and close it again, listening for a click, which indicates that the lock is working correctly.
In most cases, the problem with turning on the device can be eliminated if you check all the points described above. Often, due to inattention, trivial basics are missed, the user calls a technician, but it turns out that the problem could have been fixed on their own. If all the rules for using the machine are followed, but it still does not work, you need to invite a specialist.
Water does not fill into the tank
There can be several variations of this problem: water may not be collected at all, it may be collected in a small amount, which is not enough for washing, it may be drained immediately after collection, or it may not flow only into the powder compartment. All these situations occur for various reasons, namely:
- If the set does not occur at all, you need to check the solenoid valve. How to get to it is stated in the instructions for your model. The problem is solved by replacing the valve. Sometimes specialist help is required.
- If the amount of water supplied is not enough for washing, the problem may lie in the water level sensor. To check its functionality, you need to disconnect the pressure hose and blow it out; if specific clicks are heard, then everything is in order. Otherwise, the sensor will need to be replaced.
- If water is drained immediately after filling, it is necessary to check that the supply and drain hoses are connected correctly.
- If water does not fill into the powder compartment, disconnect the supply hose from the machine and clean the filter installed in it.
After eliminating the malfunction, carry out one test operation of the machine without laundry. If the problem does not occur again, you can use the device as usual.
The drum does not spin
The most common breakdown of modern washing machines is a problem with the drum. It may become blocked, making washing impossible. Failure can occur as a result of the following violations:
- a foreign object has entered the space between the drum and the tank;
- the drive belt is damaged;
- there was a breakdown in the engine;
- The electronic module has failed.
In this case, primary diagnosis can be carried out independently, without resorting to the help of specialists. First you need to drain the water, empty the drum of the laundry and try to spin it by hand. If it does not move in any direction, then the problem is a foreign object caught between it and the tank. If the drum spins freely, you need to look for a breakdown somewhere else.
To check the integrity of the drive belt and the correctness of its fastening, you need to turn on the machine without laundry in any washing mode. If the same noise is heard as when the device is fully operational, it means that the belt is intact and in the correct position. If you hear any changes, you will need to disassemble the machine to fix the problem.
A breakdown of the engine or electronic module cannot be identified and repaired independently; for this you will need to contact a specialist. Most often this happens due to improper use or in the case of old washing machines. In some cases, it is more profitable to buy a new device than to repair the engine or replace the module.
Water does not heat up
If it seems to you that after washing the laundry is not at the temperature you set when selecting the program, or the machine display shows a lower value, you need to check the serviceability of the heating element. In order not to immediately proceed to radical actions and disassemble the device, you need to carry out initial diagnostics:
- Check that there is enough water entering the tank.
- Make sure the correct wash cycle is selected.
- Start the washing machine without laundry, wait 10-15 minutes, then put your hand on the glass of the door and check if it has warmed up.
If you are convinced that the device does not heat water, you need to disassemble it (the heating element is located at the bottom of the tank). Often, malfunctions in the operation of the heating element are caused by the presence of a large amount of scale. The easiest way to deal with this problem is to buy products at a hardware store to remove this type of contaminant. The algorithm for descaling heating elements is described in detail here.
Important! The formation of scale indicates the hardness of the water, therefore, in order to avoid such situations in the future, you need to use a special detergent when washing.
If there is no scale, you need to take the heating element to a service center for diagnostics. Based on its results, you will know whether it is working properly or whether you will have to replace it with a new one. In addition to a breakdown of the heating element, the problem may lie in a malfunction of the temperature sensor. In this case, you will also need to contact a specialist for diagnosis and repair.
Water does not drain
Another common problem with washing machines is a malfunction of the drainage system. The collection of water into the tank and the rest of the washing process proceed as usual, but after spinning and drying, the water remains in the drum, from where it has to be pumped out manually.
First of all, you need to check the condition of the drain pipe to which the hose is connected. To do this, you need to disconnect it and, if the washing process is running, place it in the bathtub or toilet. If the problem is in the pipe, after finishing work all the water will drain from the machine, and the user will only have to clean the pipe.
If the hose disconnected from the sewer still does not drain water, you need to check the serviceability of the drain filter. In most washing machine models, it is located at the bottom of the appliance behind the detachable panel. To remove and clean it, you need to pry its latch from below, for example, with a screwdriver. In some models, the filter can be removed without this, just pull it, in others you will need to unscrew the screws.
If even manipulating the filter does not help, you need to disassemble the machine to clean the pipes and pump. If you are afraid to do it yourself, you can invite a specialist. In some cases, the problem lies in a malfunction of the water level sensor or the central control system.
Error codes for washing machines Ariston and Hotpoint-Ariston (ARISTON and HOTPOINT-ARISTON)
The following table shows the main errors and how to eliminate them in ARISTON and HOTPOINT-ARISTON washing machines:
Error code | Decryption, solution |
F01, F1 | Problems in the motor circuit. |
F02, F2 | Tachometer error or problem in the motor circuit. |
F03, F3 | Temperature sensor error. |
F04, F4 | Problems in the pressure switch circuit. |
F05, F5 | Drain error. |
F06 | Error in UBL (Hatch Lock Device) (for models with an Arcadia controller) or control buttons (for Dialogic series models). |
F07, F7 | Problems in the heating element or pressure switch circuit. |
F08, F8 | There is a problem with the heating circuit. |
F09, F9 | Memory (firmware) error. |
F10 | Water level sensor error. |
F11 | Drain pump error. |
F12 | There is no communication between the control and display module. |
F13 | Drying temperature sensor error. |
F14 | Drying heating element error. |
F15 | There is a problem with the dryer heating circuit. |
F16 | Drum parking error (vertical models only). |
F17 or DOOR | Washing machine door error. |
F18 | Communication error between the main and DSP motor control processor. |
H20 | Water supply error. |
Error codes for Kandy washing machines (CANDY)
The following table shows the main errors and how to eliminate them in CANDY brand washing machines:
Error code | Decryption, solution |
E01 | The hatch locking device is not working properly - the doors do not close and the indicator does not turn on. |
E02 | Water cannot be filled because the valve is not functioning or the filter is clogged. The water level exceeds the nominal level. |
E03 | The water cannot be drained - an error has been detected that the drain time has been exceeded or the drain time has not been drained at all. |
E04 | The water level is too high - the water filling system does not work. |
E05 | Temperature sensor error - no water heating, but washing does not stop. |
E07 | Tachogenerator malfunction. |
E09 | Problems with the drive motor. |
Error codes for washing machines Atlant (ATLANT)
The following table shows the main errors and how to eliminate them in ATLANT brand washing machines:
Error code | Decryption, solution |
F2 | Temperature sensor (NTC) error. |
F3 | Water heating error. |
F4 | Drain error. |
F5 | Water supply error. |
F6 | Problems in the motor circuit. |
F7 | Incorrect power supply voltage. |
F8 | Overflow error - the water level in the tank is too high. |
F9 | Tachometer (tachogenerator) error. |
F10 | The hatch locking device is faulty. |
F11 | The washing machine hatch is not closed. |
F12 | Motor error. |
F13 | Error in control or display unit. |
F14 | Communication error between control and display unit. |
F15 | Aquastop or water level sensor error. |
F16 | Water overheating is 10°C higher than set according to the program. |
SEL | The program selector of the display module is faulty. |
door | Door lock error. |
Error codes for Electrolux and Zanussi washing machines
The following table shows the main errors and how to eliminate them in Electrolux and Zanussi washing machines with an EWM 1000 control system:
Error code | Decryption, solution |
E11 | Error when filling the tank with water - the time limit has been exceeded. The probable cause is weak water pressure. |
E13 | Drop in water level due to leakage. |
E21 | Error when draining water. Time limit exceeded. |
E23 | Drain pump control unit error. The triac is faulty. |
E24 | Error in the drain pump control circuit. |
E33 | Error in level sensors or their desynchronization. |
E35 | The permissible water level has been exceeded. The problem may be with the intake valve. |
E36 | Error in the water level sensor, which is responsible for the correct operation of the heating element. |
E37 | Level 1 sensor is faulty. |
E39 | The tank overflow sensor is faulty. |
E41 | The hatch is not closed. |
E42 | The hatch locking system is faulty. |
E43 | Error in the control circuit of the hatch locking device. |
E44 | Unprogrammed fault - diagnostics required. |
E45 | Incorrect operation in the hatch lock control circuit. |
E51 | Short circuit in the drive motor control circuit. |
E52 | Error in the circuit between the engine and the tachogenerator. |
E53 | The drive motor controller is faulty. |
E54 | Reverse error - stuck reverse relay contacts. |
E61 | Error when heating water - heating time exceeds the specified limit. |
E62 | Error when heating water - the temperature value has exceeded the permissible value. |
E66 | Error in the heating element control circuit. |
E71 | The temperature sensor is faulty. |
E82 | Selector error. |
E83 | Error processing data specified by the selector. Displayed only during diagnostics. |
E92 | Incorrect configuration. |
The following table shows the main errors and how to eliminate them in Electrolux and Zanussi washing machines with an EWM 2000 control system:
Error code | Decryption, solution |
E11 | Water is not filling into the tank. The error is displayed both during washing and drying. |
E22 | Water does not drain. Displayed when the limit for draining water during drying is exceeded. |
E31 E32 E33 E34 | De-synchronization of water level sensors. |
E41 E42 E43 E44 E45 | Error in the sunroof locking system. |
E51 | Drive motor triac error. |
E52 | Tachogenerator error. |
E53 | Error in the engine control system. |
E54 | Controller relay malfunction. |
E61 | The water heating time limit has been exceeded. |
E62 | Exceeding the permissible temperature in the tank. |
E63 | Drying heating error - insufficient heating. |
E64 | Heating error during drying - exceeding the permissible value. |
Error codes for Siemens washing machines (SIEMENS)
The following table shows the main errors and how to eliminate them in SIEMENS washing machines:
Error code | Decryption, solution |
F16 | Hatch lock error. |
F17, E17 | Water supply error. |
F18, E18 | Drain error. |
F21, E21 | Problems in the motor circuit. |
F23, E23 | The leakage protection system has activated. |
Error codes for Whirlpool washing machines (WHIRLPOOL)
The following table shows the main errors and how to eliminate them in WHIRLPOOL brand washing machines:
Error code | Decryption, solution |
FH, (F01) | Problems with water collection - the tank does not fill in the required period of time. |
FA, (F02) | A water leak is detected - the Aqua-Stop system sensor is triggered. |
FP, (F03) | Problems with draining - the water level in the tank has not dropped to a certain level within the required time. |
F04 | The water in the tank heats up slowly or not at all. |
F05 | There is a break in the temperature sensor circuit - no information is received from it. |
F06 | The control electronic controller does not receive a signal from the tachogenerator of the drive motor. |
F07 | Problems with the drive motor triac. |
F08 | Problems with heating water in the tank. |
F09 | There is too much water in the tank. |
F10 | The motor does not work, the drum does not rotate. |
F11 | The mains voltage does not meet the requirements. |
F12 | The water doesn't want to heat up. |
F13 | Water does not reach the required level in the tank for a long time. |
F14 | Failure in the main control module, microprocessor error. |
F15 | Drive motor motor error. |
F16 | Failure in the washing machine control system. |
Fod (F18) | When washing, too much foam forms in the tub. |
F19 | The washing machine does not start due to power problems. |
F20 | Control module failure - command was not executed. |
F21 | There is an error in communication between the control module and the information display board. |
F22 | The heater (heating element) does not work or water does not pass through the dispenser. |
F23 | The water supply has stopped because the level sensor simultaneously receives commands: the tank is full and the tank is empty. |
F24 | The water overflow signal does not disappear for more than 60 seconds. |
F26 | The drive motor motor has stopped rotating during washing. |
F27 | The engine only turns in one direction. |
F28 | The motor does not start at the end of each wash cycle or runs too slowly. |
F31 | The washing machine software is not updated via the Internet. |
FdL | There is no signal that the hatch door is locked (or the door cannot be opened). |
FdU | The loading hatch door is not closed tightly. |
Sud | When washing, too much foam forms in the tub. |
bdd | The drum doors were not closed correctly. |
Error codes for washing machines Gorenje (GORENJE)
The following table shows the main errors and how to eliminate them in GORENJE brand washing machines:
Error code | Decryption, solution |
F1 | There is a break or short circuit in the temperature sensor circuit. |
F2 | During the set time, the required amount of water did not enter the tank. |
F31 | The electronic controller does not receive signals (problems with the tachogenerator). |
F32 | Problems in the drive motor control system. |
F4 | During the set time, the water in the working tank did not warm up to the specified level. |
F41 | The actual water temperature in the tank has risen above the permissible value. |
F43 | The rate of increase in water temperature does not correspond to the norm (above the permissible value). |
F5 | Problems with drainage. |
F61 | It was not possible to achieve the specified drum rotation speed in spin mode. |
F63 | The electronic controller does not receive signals from the electronic drive motor mechanism. |
KAISER
E01 - no signal to close the hatch: the washing will be stopped. E02 - the machine signals that the tank filling time has exceeded 2 minutes. At the same time, the system continues washing. E03 - water drainage exceeded 1.5 minutes. E04 - the machine signals a problem with water filling (tank overflow). At the same time, the system stops washing and turns on the drain pump. E05 - water filling problem. If after 10 minutes there is no signal from the “Nominal level” sensor, the machine stops washing. E06 - problem with drainage. If after 10 minutes there is no signal from the “Empty Tank” sensor, the machine stops washing.
E07 - water leakage into the pan. E08 - the power supply parameter does not correspond to the norm. Manufacturers recommend a voltage of 190–253 volts. E11 - a malfunction in the hatch lock has been detected. E21 - error in the operation of the drive mechanism system. The wash stops. E22 - the drive motor rotates on its own, without a start command. E31 - temperature sensor malfunction (most likely, this was preceded by a short circuit in the circuit). E32 - temperature sensor malfunction (open circuit). E42 - malfunction, the hatch was blocked within 2 minutes after washing.
Error codes for ASKO washing machines
The following table shows the main errors and how to eliminate them in ASKO brand washing machines:
Error code | Decryption, solution |
E01 | Error in drive motor operation. |
E02 | The tank is not completely filled with water. |
E03 | Error when draining water. |
E04 | Weak water supply. |
E05 | Error heating water in the tank. |
Door lock fault | Door lock error. |
Floaming | High foaming. |
Over flow | Tank is full. The inlet valve or level sensor has failed. |
Termistor fault | Temperature sensor error. There is no contact or the temperature sensor is faulty. |
Pressure sensor error | Error when polling the level sensor. |
Recommendations
When using an LG washing machine, the following recommendations will be useful:
- The washing machine and supply lines should be protected from children's pranks and pet mischief.
- The installation of the washing machine must be carried out initially according to the rules established by the manufacturer. This also applies to the location and installation of the inlet hose.
- After finishing washing, it is advisable to turn off the water supply tap to the washing machine so that it is not constantly under pressure.
- There is no need to immediately disassemble the washing machine when an IE error code is detected on the display; first you need to check accessible and simple components (water supply, filter mesh, hose) and only then proceed to diagnosing more complex areas.
The IE error is always associated with a lack of water in the tank or its complete absence, which makes it impossible to start washing.
You will find a lot of important and useful information about error codes for LG washing machines in this section.
Error codes for Kaiser washing machines
The following table shows the main errors and how to eliminate them in KAISER brand washing machines:
Error code | Decryption, solution |
E01 | There is no signal from the locking mechanism switch to close the door - washing is suspended. |
E02 | Tank filling time lasts more than two minutes - the washing machine continues to carry out the washing program, but blocks filling the tank with water above the nominal value. |
E03 | Draining water takes more than 90 seconds. The washing machine continues to run the program, but reduces the spin speed to 400 rpm. |
E04 | Problem filling the tank with water. |
E05 | If the system does not receive a signal from the nominal water level sensor ten minutes after filling the tank, the washing stops. |
E06 | If the system does not receive a sensor signal about an empty tank ten minutes after the pump starts operating, the washing stops. |
E07 | A water leak has been detected from the washing machine. |
E08 | Warning about mismatch of power supply parameters. |
E11 | There is a malfunction in the door locking system. |
E21 | Malfunction of the drive (no tachogenerator signal). |
E22 | Engine rotation was detected, but no command was received to start it. |
E31 | There is a malfunction in the temperature sensor (a short circuit has occurred in the circuit). |
E32 | There is a malfunction in the temperature sensor (there is an open circuit). |
E42 | The door of the washing machine is locked for more than two minutes after the end of the washing program. |
SM RS series
E01 - The system signals the absence of a control signal about the activation of the door lock E02 - Signal about problems with filling water (the time for filling the working tank to the nominal level exceeded 2 minutes) E03 - Signal about problems with draining water (the time for draining water from the working tank exceeded 1 ,5 min) E04 - Signal about problems with filling water (the pressure switch gives a signal that the working tank is overfilled) E05 - Signal about problems with filling water (the time it took to fill the working tank to the nominal level exceeded 10 minutes) E06 - Signal about problems with draining water ( for 10 minutes the “Empty tank” signal has not been received from the pressure stat) E07 - The system detects a water leak into the SM pan (thanks to the signals from the AQUA STOP sensor). E08 - The system detects a mismatch in the parameters of the supply network (voltage, frequency). E09 — Excessive foam formation in the “spin” mode, which the system could not cope with E11 — The system reports a malfunction of the triac (control element) of the power circuit of the hatch locking mechanism E21 — Malfunction of the drive motor (no connection with the tachogenerator, blocking the operation of the motor) E22 — Drive motor malfunction (unauthorized rotation) E31 — Temperature sensor malfunction detected (short circuit) E32 — Temperature sensor malfunction detected (open circuit) E42 — Locking mechanism malfunction E52 — Autonomous machine memory malfunction
Instructions for diagnosing washing machine faults
Do-it-yourself washing machine repair - more than 50 detailed PHOTO INSTRUCTIONS for self-repair .
Weissgauff washing machine error codes
The following table shows the main errors and how to eliminate them in Weissgauff washing machines:
Error code | Decryption, solution |
E30 | The door was not closed properly. |
E10 | During washing, water appears outside the washing machine. Make sure the water pressure is correct. Check the plumbing system. Check whether the intake valve filter is installed correctly. |
E21 | Draining takes a very long time. Check if the drain hose is blocked. |
E12 | The washing machine overflows with water. |
EXX | Other problems. |