Among washing machines, Electrolux is one of the most popular brands. It is of good quality, and you should expect the best results from such a washing machine. However, sooner or later, every washing machine may have breakdowns and malfunctions, and this is quite normal. Then a person can contact a specialist. And it happens that he repairs the Electrolux washing machine himself.
Making repairs yourself is not so difficult, it’s like replacing a faucet in the kitchen. When there is a malfunction in the dial or the door breaks, something needs to be done urgently. Many people call a professional without figuring out the problem themselves. First, you need to look and make sure that you won’t be able to carry out the repairs alone. Only then can you invite a professional in this matter.
Causes of breakdown and repair
Electrolux washing machines are able to decipher errors that appear on the display. Let's say that if the gasket wears out, then it will not be possible to understand until a leak occurs. If you notice that the Electrolux washing machine is not working properly, then you need to find the cause of the breakdown and fix it. If there is even a small problem, it can lead to bad consequences. The malfunction is displayed on the display of the Electrolux washing machine in the form of the following codes:
- E11, EC1, EF4 – incorrect operation of the filling valves or their blocking. Perhaps something is preventing water from pouring inside; there may also be a little pressure. Electrical wiring fault or damage to the flow sensor. E13 rupture of various hoses or violation of the integrity of the units through which water flows.
- E21, EF1 the hose from which the drain is being drained is clogged, or the electronic controller is not working properly.
- E23 some part burned out.
- E24 breakdown on ED.
- E85 malfunction of the unit or pump; it must be replaced or repaired.
- EF2 a large amount of poured powder.
- EF3 There is a water leak somewhere, or there is no current supply to the drain pump.
Such errors can also occur in other washing machines. But it may take a lot of time to solve the problem and make a diagnosis. It is important to have good nerves, as well as knowledge and experience. Repairing Electrolux washing machines is not so easy to do. Therefore, if a person is not confident in himself and his abilities, it is better to call a good master.
Electrolux washing machine does not turn on
The most common reason in this case is a lack of electricity. There are various reasons, most often the machine is knocked out due to a short circuit. In some cases, a protective shutdown is triggered. Most often this happens due to bad wiring. There may be no power if the outlet is faulty.
It also happens that the cause of breakdown of the Electrolux machine is the surge protector. You should check your washing machine and connect it directly to the outlet. It is possible that the cord itself cannot withstand constant load. If a wire break is found, you must immediately replace it with a new one, since there is no point in repairing it. It happens that the power button breaks, because in some Electrolux washing machines it is where the power goes.
Before checking, the Electrolux washing machine must be unplugged from the outlet. The operation of the button can be checked with a multimeter in buzzer mode. There may also be a breakdown due to the interference filter. To check it, you need to make a call. The most dangerous reason why the Electrolux washing machine does not turn on is a malfunction of the control module. After all, during the repair of the car, it may be necessary to replace it, which will require a lot of money. Of course, you can make such repairs yourself, but you may not be able to do it, and there will be a risk of breaking it. To repair the power button, you need to remove the powder receptacle. There will be a fastener inside on the right; you need to unscrew it. You will also need to unscrew the retaining panel. You should also unscrew all the bolts and remove the panel. If the cause is found in the contacts, you should solder them and clean them.
The cause of the failure is probably the network cable. It often happens that the wires become loose and the power to the washing machine fails. Perhaps there is no power supply or it is supplied, but intermittently. This is very dangerous and may cause a short circuit. If a breakdown is detected, then you need to look at the power cord and filter. First, you will need to remove the cover of the Electrolux machine; there is a protective gasket next to the cord; you need to disconnect it. You should carefully inspect the contacts and wires, if they are securely fastened, disconnect them and check them with a multimeter. If the cable is damaged, then replace it with the original power cord.
Most often, what happens is that the Electrolux machine turns on, but when you start the wash, the machine is knocked out and shuts down. In this case, you should seek help from a good electrician as soon as possible. The socket may be faulty or the wiring may not be able to withstand the heavy load. Therefore, if such a breakdown occurs, it is prohibited to use the washing machine, as this can lead to bad consequences.
Drive element
The inspection begins with the drive belt. A flying rubber band often causes the machine to draw water in normal mode, but cannot spin the drum. It's simple: the engine speed is not transmitted to the drum shaft due to a broken drive. This happens when equipment is transported incorrectly, installed incorrectly, or repaired untimely.
Checking the serviceability of the drive is easy: just look at the belt. On Electrolux with horizontal loading it is located at the back, and on “verticals” it is on the side. In any case, remove the panel hiding the pulley by unscrewing the bolts and inspect the machine.
It’s impossible not to notice a loose rubber band. It will hang on a pulley or lie on the bottom. But you cannot immediately return the belt to its place. First, the rim must be carefully inspected. The rubber may be torn, cracked, or stretched. In this case, it is better to replace it with a new and intact one.
The belt is returned to the pulley as follows:
- straighten the elastic band;
- put it on the small wheel of the pulley;
- pulling it by hand, we hook the rim onto the large wheel;
- At the same time, we turn the pulley counterclockwise until the elastic fits into the provided grooves.
If the belt breaks once, you can do without replacing it. If the rubber band falls off often, then it is better not to delay the procedure and immediately purchase a new one, especially since the rim is cheap. It is important to run a test wash after the manipulations to check the functionality of the Electrolux.
Water does not heat up
Modern washing machines do not depend on what kind of water is in the water supply. Washing equipment has the ability to heat water itself to a certain temperature. It becomes not very pleasant when the water in the Electrolux washing machine does not heat up. You can find the cause of the breakdown in about twenty minutes. You just need to put your hand on the glass. If it is cold, this means that the water is not heating.
Most often, the reason is that the installation and connection of the Electrolux washing machine was performed incorrectly. It is also possible that the wrong washing mode is set, since not all programs can heat the water very much, and therefore the heat is not felt when you touch the hatch cover. It is also possible that the water heater may break down, after which the washing machine does not heat the liquid. The cause is most often scale, which leads to overheating, and eventually the heating element burns out. Sometimes a malfunction occurs due to voltage fluctuations. It also happens that the temperature sensor fails, and the machine automatically stops heating the water so that the heating element does not overheat.
It is quite difficult to confuse a heating element failure with another. Making a replacement yourself is not as difficult as it seems. The most important thing is to do car repairs carefully and efficiently. Before repairing the heating element, you must first check it using a multimeter. There may be a breakdown in it entirely, or in the control board, but this happens extremely rarely. It is still worth noting that you can repair Electrolux washing machines yourself, the main thing is to have good patience and a little experience in this.
How to understand what a malfunction is without a display
If there is no display on your Electrolux washing machine, indicators will indicate a malfunction. It is necessary to take into account the number, type and method of their blinking. You can decipher the information reported by the indicators using the operating instructions. If the instructions have been lost, you can contact the service center directly and search for instructions by model name on the Internet.
In Electrolux brand cars that are not equipped with a screen, the error code is read from the signals of the light bulbs.
Note! Indicators may indicate an error for no reason. This occurs due to a single failure of the control module. A simple restart of the machine can help fix this problem.
You can find out which module is in your machine on the information sticker, in the instructions, or from a company representative.
The RCD is triggered when the washing machine is turned on
As a rule, an Electrolux washing machine is installed in the bathroom, so it is necessary to have protection against current leakage. A differential automatic machine is installed separately. It is also possible to install a residual current device. It happens that protection works without any obvious reason.
Often it works due to incorrect connection of the differential machine. It is also possible that the device has failed and its operation should be checked. To do this, you need to disconnect all the wires, and when the RCD is turned on, you need to press the start button. The protection should turn off, and if this did not happen, it means that the residual current device needs to be replaced with a new one. If no damage was found, then it is worth inspecting the washing machine. Often a malfunction occurs in older units, as they have damaged wiring. The parts inside may become deformed and may cause current leakage.
Perhaps the reason is faulty electrical wiring, if it was damaged by a self-tapping screw. It also happens that moisture gets into the shield. If no damage is found, it is necessary to completely replace the wiring.
The washing machine is very noisy
Has your Electrolux washing machine become too noisy, and is it jumping up and down due to strong vibration? The first step is to make sure the shipping bolts are removed, then check the shock absorbers. If everything is in order, you need to unscrew the back wall and make sure that the cross and counterweights are securely fastened. It’s worse when the hum and vibration are associated with a damaged bearing. In this case, the machine will have to be almost completely disassembled, after which the oil seal and bearing shell will have to be replaced. Only professionals can do this kind of work.
Water does not fill the tank and the system does not drain
If water is not being filled into the tank of the Electrolux machine, there is no need to panic and call the technician right away. You need to try to find the cause and repair it yourself. First you need to understand whether the water supply is working properly. It happens that water flows intermittently due to low pressure.
There are times when a person forgot to open the tap that supplies liquid to the Electrolux washing machine. If no fault was found in the water supply, then the reason may be in the Electrolux washing machine. If low-quality water comes in, this happens due to a clogged inlet valve. It can also burn out if there are power outages. If the failure is in the heating element, then the wash does not start.
If the reason is that the water is not draining, it may be a clogged drain filter or drain. You can do this type of repair yourself. To eliminate this, you will have to completely clean these elements. Such methods are preventive measures and are most often carried out by the owner of the equipment. If no blockage is detected, then you need to inspect the drain pump or pump. If a problem is found, the devices are replaced. It happens that the pressure switch stops working. This is a sensor that is responsible for the water level.
Typical faults
Many modern washing machines have an error detection system. If a malfunction is detected, they show an error code on the display, the explanation of which is given in the instructions:
- Water does not fill into the tank.
- Dirty water is not drained.
- The machine skips the rinsing step.
- The machine does not spin.
- The loaded washing powder remains in the tray after washing.
- The water in the tank does not heat up.
- The machine turns on poorly or does not turn on at all.
All of the above breakdowns also happen with other brands of washing machines, but for Electrolux they are the most common, especially for top-loading machines.
Electrolux washing machine creates noise and vibration
Malfunctions of Electrolux washing machines often lead to noise and vibration. Some washing machines may vibrate strongly when the laundry is spinning. There may be an uneven surface where it stands. This is why vibration occurs during washing. To eliminate the cause, you need to buy a stand for the car or make it yourself. There may also be a coin or button stuck between the tub and the drum. When something gets inside, you can hear a creak. In this case, repairs will be very simple.
You will need to remove the debris from the machine and conduct a visual inspection. The drum mounts may have become loose. Then a crackling and whistling sound begins to appear. To correct the problem, you will need to reseal the fasteners. The shock absorber and bearing may also wear out. The machine begins to shake when washing, and parts will need to be replaced during repairs. Electrolux models are equipped with a counterweight to eliminate noise and vibration. Over time, it can crumble or completely weaken. This element ceases to perform its functions and can cause unpleasant sounds.
Causes and Troubleshooting
If the Electrolux washing machine starts to work incorrectly, you should quickly identify the cause of the problem and fix it. After all, even minor violations can lead to serious damage that will require expensive repairs.
Some problems can be easily fixed on your own, while others will require special skills and knowledge. Therefore, if you are not confident in your abilities, it is recommended to call a specialist.
Before carrying out any actions with the washing machine, you must unplug it from the network. If you plan to disassemble the unit, you should drain the remaining water from the machine.
The machine does not turn on or knocks out
It happens that the washing program does not start, the washing machine stops turning on or the machine knocks out when turned on. This situation occurs for several reasons:
- There is no electricity in the apartment. This is easy to understand, since other electrical appliances will not work.
- A short circuit in the electrical network due to its overload. To solve this problem, you will need to disconnect unnecessary household appliances (oven, microwave, iron, etc.) from the network.
- Triggering of an RCD (residual current device) or differential circuit breaker (differential circuit breaker). If protective devices turn off the power to the machine for no apparent reason, you should think about replacing them. Often the RCD is of poor quality or insufficient capacity.
- Sometimes the machine breaks due to mechanical damage to the power cord of the washing machine. You can check this by removing the cord from the machine and testing it with a multimeter. In case of malfunction, install a new cable.
- Failure of the network filter. It is taken out of the car and checked with a multimeter along with the power cord.
- Interference filter failure. In this case, the current will stop passing through the circuit, as a result of which the washing machine will not work. The serviceability of the filter is also checked using a multimeter.
- Damage to the power button. This button is used most often, so it wears out quite quickly. Turning the button on and off, alternately measure the electrical resistance with a multimeter in buzzer mode. If the indicators do not change in different states, the button has failed. In this case, it will need to be replaced with a new one.
The worst thing is if the machine does not turn on due to a breakdown of the control unit. This module is the brain center of the automatic machine. If it is damaged, signals are no longer sent to other systems. Repairing an Electrolux washing machine in this case will not be cheap.
It is not recommended to change the control module yourself. It is advisable to seek professional help from a service center.
Doesn't take up water
Another common problem is that the machine does not begin to fill with water after starting the washing program. Usually such a malfunction is corrected on its own. You should call a specialist only if the control unit has failed, as a result of which the machine has stopped drawing water.
There are also more harmless reasons for such a breakdown. First, you should make sure that there is water in the pipeline. The water supply may have stopped throughout the entire house. In this case, you should contact the Housing Office to find out about the timing of the resumption of water supply.
Then you need to check whether the water supply tap is fully open. It is located at the junction of the inlet hose and the water supply. Sometimes the tap is not turned all the way, which leads to insufficient water pressure.
If the tap is fully open and there are no problems with the water supply in the apartment, it is worth checking the condition of the inlet valve. It fails due to power surges in the network or becomes clogged due to poor quality water.
Vodane also gets into the machine due to a broken heating element. If a program that heats water is selected, the wash will not start and water will not be added.
Doesn't drain water
There is also the opposite situation, when the Electrolux washing machine does not drain the water after washing. This happens for several main reasons:
- The drain pump or pump is damaged. During operation, the pump may twist and bend. If kinks are found, straighten the hose. If there is mechanical damage to the pump or pump, the parts must be replaced.
The control module itself may also be damaged. In this case, you must contact the service center.
Water doesn't heat up
Owners of Electrolux washing machines sometimes encounter the fact that the unit stops heating the water.
You can verify this by placing your hand on the hatch 20-30 minutes after the start of washing. This must be done carefully so as not to get burned. If the glass remains cold throughout the wash cycle, there is a problem with heating the water.
The washing machine does not heat the water for several main reasons:
- Problems with draining water. Sometimes owners connect the machine incorrectly by installing the drain pump at the wrong height. In this case, the water will be poured back into the sewer immediately after entering the tank. As a result of constant updating, the washing machine simply does not have time to heat the water.
- Temperature sensor malfunction. If this part breaks, the water heating will turn off automatically to prevent the heating element from overheating.
- In addition, it is worth checking that a washing program has been selected that involves heating the water.
Sometimes the heating element breaks down. It is this element that is responsible for heating the water. Over time, it may fail due to accumulated scale and power surges. You can replace the heating element yourself or with the help of a specialist.
Noise and vibration
Over time, Electrolux washing machines may begin to make a lot of noise during washing. Some models vibrate strongly when spinning clothes. This is due to the following reasons:
- Uneven floor. If the surface on which the machine is installed is uneven, vibration occurs during washing. To eliminate this nuisance, you can make or purchase a special stand for the washing machine.
- Object stuck between tub and drum. During washing, a button or fastener may come off from clothes, a coin may fly out, etc. If debris gets inside the machine, a hum and squeak will be heard during operation. You will need to remove the foreign object and inspect the insides of the automatic machine for mechanical damage.
- Loose drum fastenings. In this case, whistling and crackling noises will appear during washing. To fix this problem, you will need to reseal the fasteners.
- Wear of shock absorbers and bearings. Over time, the springs wear out and the machine begins to shake when washing. Damaged parts should be replaced.
Electrolux washing machines have a special counterweight installed that dampens noise and vibration. But during use it can weaken and crumble. Then this element will cease to perform its functions. In addition, a damaged counterweight itself causes noise.
Skipping a rinse or spin
If the washing machine begins to skip rinsing and spinning clothes, you should make sure that the selected program involves the implementation of these modes.
This malfunction in the operation of the machine is caused by a breakdown of the control module. This applies to machines with both vertical and horizontal loading of laundry. You cannot replace or repair a damaged control unit yourself. To do this you need to have special skills and experience. Therefore, it is recommended to contact a service center.
Washing powder remains in the tray
Sometimes there is powder left in the detergent tray after washing. This means that it was not completely washed out with water.
Water enters the compartment through the valve and carries the detergent with it into the drum of the washing machine. If this valve is clogged or broken, water will not be able to get inside the tray and the powder will remain in place.
Rinsing does not occur and powder remains
About five years after the start of operation, Electrolux washing machines begin to experience the first problems with washing. It often happens that the detergent remains in the tray. It turns out that the clothes are washed without powder. When the Electrolux machine takes in water, it should flow through the cuvette where the powder mass is located.
There is a valve near the compartment where the detergent is located. It opens and washes everything out with water. It is possible that the valve itself is not suitable for operation. Maybe it's clogged with dirt and that's why it won't open. First you need to pull out the compartment where the powder is located. Also remove the top cover of the Electrolux machine and find the valve and check its condition. If it is already completely worn out, you need to purchase a new one.
It happens that the Electrolux washing machine does not rinse or spin, even when a special mode is set. This may be a sign that the control module has failed. It is difficult to carry out such repairs yourself if you do not have any skills in this matter. Then you should seek help from a professional.
The machine does not fill or drain water
The washing cycle assumes that the Electrolux washing machine will fill and drain water throughout the entire period of the program. One portion of water will be needed for washing, the other for rinsing. It will also need to drain the water after spinning, and if there is a drying mode, then after it. But what will happen if the machine is unable to fill the water tank, the machine will not be able to execute the program and will freeze.
In this situation and in many others, the manufacturer hedged its bets by providing an error recognition system. If a malfunction occurs, the washing machine will display an error code on the display, which can be deciphered using the user instructions and understand what exactly is broken. In particular , if the machine does not fill with water, error E11 should appear on the screen.
So, if the Electrolux washing machine does not fill with water, then there may be at least three reasons:
- the fill valve does not work;
- no water supply;
- The water filter installed in front of or on the inlet hose is severely clogged.
What can you do in such a case with your own hands? You need to start with the simplest thing, check if there is water in the tap; perhaps we are not talking about a malfunction at all. After this, you should check whether a water purification filter is installed near the inlet hose (or on it). If it is there, you need to turn off the water on the riser pipes, and then carefully unscrew this filter and clean it. Water filters from some manufacturers cannot be cleaned; in this case, you will need to buy a new filter and install it in place of the old one .
Note! Flow filters are good because dirt will not pass through them into the machine and will not clog the inside, but there is a problem: they need to be changed on time. If you forget, the filter may become so clogged with dirt that it stops the flow of water to the machine.
If the problem is not in the water supply or in the filter, then you need to check the inlet valve. To carry out such a check, you will need to use a multimeter; some people have problems using this device. But if you figure it out, the rest is simple.
It may happen that the machine can fill with water, but cannot drain. In this case, the washing program is activated, the washing is completed, but the rinse will not start, since the waste water will remain in the tank. In this case, the problem is either with the drain pump or with a clogged drain hose. Replacing the drain pump with your own hands is not difficult; it is important to follow the instructions offered by specialists. Cleaning the drain hose is also quite simple, so let’s start with that.
- Drain the water from the tank of the Electrolux washing machine through the small emergency drain hose located near the drain filter on the front in the lower right corner of the machine body.
- Disconnect the drain hose from the machine body and from the drain pipe or siphon.
- Rinse the hose thoroughly under running water; if there is a cleaning cable, use it; if not, you can clear the blockage with a piece of stiff wire.
- Reinstall the hose and test the machine.
The machine does not rinse or wring out or does not pick up powder
After 5-7 years of operation, Electrolux washing machines begin to wash worse. When you start looking for the reason, it turns out that the powder that we pour into the cuvette almost all remains there. It turns out that washing occurs virtually without powder, what is the problem?
When collecting water for washing, the washing machine must pass a stream through the powder compartment so that the powder along with the water goes into the tank. There is a valve next to the cuvette that must open to allow water to flow into the powder compartment. So, if the valve is worn out, clogged with dirt and water stones, it may simply not open. What to do?
- Remove the detergent drawer.
- Remove the top wall of the washer.
- At the base of the powder cuvette recess, locate the valve and inspect it.
- If the valve is worn out, it needs to be replaced with a new one; if you can get by with cleaning, then do it.
- Replace the lid, insert the powder cuvette and check the operation of the machine.
If the washing machine does not rinse or spin water, even when a separate rinse program is set, this may indicate a faulty control board. Repairing the control board yourself is almost impossible, especially if you do not have the skills to repair electronics - contact a specialist.
The machine does not turn on or when it is turned on, the automatic machine works
If you cannot not only start the washing machine, but even turn it on at all, the problem probably lies either in the “on” button or in the power cable. In any case, to check both versions, you will have to use a multimeter and measure the resistance on the button contacts, as well as on the wires of the network cable. To get to the on/off button, you need to do the following.
- Remove the cuvette for the powder; in the niche on the right side there will be a fastening element holding the instrument panel; you need to unscrew it.
- Unscrew the other bolts holding the panel and remove it.
- We disconnect the plastic holders that secure the front part to the board.
- We find the contacts of the on/off button and measure the resistance.
- If the problem is in the contacts, then they will need to be cleaned and soldered, and then reassembled in the reverse order.
Breakage of the rubber seal and drum of the Electrolux machine
If severe vibration occurs and the Electrolux machine becomes disturbed, this can lead to serious consequences. The vibration is so strong that the washing machine may even fall. Also in great danger are water pipes, furniture, and parquet. The problem may be that the installation was not performed correctly. Also, an uneven floor can cause strong vibration. Or it could be that the drum bearing has become faulty.
You can repair an Electrolux car yourself, as there is nothing complicated. It is necessary to remove the old seal and install a new one in its place. It is secured with latches. It's easy to see how to install it. As a rule, the instructions contain all the necessary information to replace the seal. Almost anyone can cope with this problem. But, if you have any doubts that you won’t be able to carry out the repairs yourself, you should contact a professional. Making repairs is not as difficult as it seems. When a breakdown occurs, an error code is displayed. Using the instructions, you can find out what the reason is.
Prevention
In order for the Electrolux washing machine to serve you for a long time, you need to take careful care. The rubber seal must be wiped after each wash. There is an accumulation of moisture, hair, and animal fur. If such procedures are not carried out, an unpleasant odor may appear in the drum itself. It is also necessary to clean the pump filter regularly. Small objects often get caught in it, and this leads to poor drainage. Scale often forms and this has a bad effect on washing. Therefore, it is necessary to try to add a special anti-scale powder with each wash. You should also always check your pockets for items before washing. Always wash your bra in a bag. You should use a special powder designed for an automatic washing machine.
To avoid problems, you should handle the Electrolux machine with care. And if a breakdown occurs, you should try to find it yourself and, if possible, repair or replace the faulty part. But, if you suddenly don’t have enough strength or patience, it’s best to use the services of a specialist.