Error H1 in a Samsung washing machine occurs relatively often and confuses even experienced housewives. Every year, technology acquires an increasing number of functions, and the dashboard of home gadgets more closely resembles the control panel of aircraft. The number of possible errors when operating home appliances is also growing, which is why they are indicated using special codes, a list of which is often indicated in the instructions. Today we will tell you what the above error means and what needs to be done to fix it.
Deciphering the error code
If error code H1 appears on the display, this means that the machine has problems heating the water. The error indicates that during the washing process the water does not heat up or heats up too much. On Samsung brand machines, heating problems are highlighted by code H1, 2, 3. On earlier models, such a problem was signaled by code E5, E6. Error code H1 indicates that the water heats up very little over a long period of time, but H2 indicates that the water very quickly heats up above 95 degrees. Based on the number, you can understand where exactly to look for a malfunction and how to deal with it.
Prevention of error H1 on washing machines
We figured out how to fix the H1 error on Samsung washing machines. But how to avoid it?
1) Monitor water quality. Bad water contains impurities that form scale on the heating element. Install a water filter. This will save you from this problem. 2) When repairing a washing machine, use high-quality parts. This will increase its service life and eliminate frequent breakdowns. 3) Do not neglect the operating conditions of your washing machine. They are listed in the instructions for it. 4) Regularly descale the inside of your washing machine. There are special means for this. This will increase its service life. If an H1 error appears on your Samsung machine, you can fix it yourself. The main thing is to listen to advice and do everything according to the instructions. But illiterate intervention will bring more problems than benefits. It's up to you to do everything yourself or turn to professionals.
Causes of error H1
The cause of this error is several possible malfunctions:
- Problems with the heating element. First of all, in a Samsung machine you will need to check the functioning of the heating element itself. There is a high probability that the wires were simply oxidized and the necessary contact was lost. There is also a possibility that the heating element burned out due to a power surge or short circuit. Most often, problems with the heating element occur if there are frequent power surges in the apartment.
- Thermal sensor malfunction. This sensor is responsible for regulating the water temperature. If it is broken, the water will either not heat up or will heat up very much.
- Problems with microcircuits. A board with control elements, which is responsible for the functioning of the entire household appliance, can make it difficult for adjacent elements to operate due to malfunctions. Most likely, the relay that regulates the operation of the heating element has burned out.
- Problems with the wiring that connects the heating element and the control microcircuit. With such a malfunction, the error code will sometimes disappear. It will be enough to rewind the damaged wires, and the problem will disappear.
- The overheating fuse has blown. The heating element is a tube with a spiral, where between the body and the spiral there is a low-melting material, which, when melted, causes an error H. In most cases, the heating element will need to be replaced.
Preventing the problem from occurring
To protect the heating element from breakdown in the future, you need to ensure that a layer of scale does not form on it.
To do this, it is recommended to use high-quality washing powder . Modern products include components that protect the device from salt deposits.
From time to time it is necessary to carry out preventive descaling. This can be done using folk remedies or professional household chemicals.
If the plugs in your apartment often break, you need to call an electrician who will fix the problem. Until this point, you must use an adapter adapter.
Do-it-yourself troubleshooting
If you have a multimeter at home, you can try to solve the problem yourself. In some cases, calling a technician is not necessary, and all problems can be fixed at home. So how are most problems solved?
What if there are problems with the heating element and its wiring?
First of all, you need to get to the heating element and check its condition. To do this, remove the front cover and protective cover. When removing the cover, two wires appear that may be damaged. For a more accurate result, you need to take a multimeter and measure the resistance on both contacts. What is needed for this?
- Disconnect the wires from the heating element and temperature sensor.
- Measure the resistance of the contacts on the heater. If 1 is displayed on the display, then this element has burned out. In operating condition, the resistance should be about 30 ohms.
- Measure the resistance value on the wire. The value with a broken wire will be the same as on the heating element.
If there is a problem with the wiring, just find the place where the wire is shorted and make a new twist. If the heating element breaks down, it will need to be replaced. How to do this?
- The first to unscrew is the nut holding the heating element to the tank.
- The heating element is pulled out, the wires are disconnected, and a new heating element is installed.
Problems with the temperature sensor
What to do if checking the heater shows that the problem is not in it? The temperature sensor needs to be checked. It is not difficult to find, it is located right on the heating element. The temperature sensor is a black plastic part with a steel pin. How to check the temperature sensor for a malfunction?
- We measure the resistance on the sensor, if the value shows 1, then it is burnt out and needs to be changed.
- Disconnect the wiring from the temperature sensor if it needs to be removed.
- We take it out of the socket using a screwdriver.
- We install a new temperature sensor and check the operation of the washing machine.
Problems with overheat protection
All washing machines are equipped with overheating protection. The protection works simply: metal passes inside the heating element between the spiral and the tube, which melts at a high temperature. If this is the problem, then there is nothing left to do except buy a new heating element.
Short circuit or breakage of the heating element
The first thing you need to check in a Samsung washing machine that displays error H1 is the operation of the heating element itself.
Perhaps the wires simply oxidized and the contact was lost; it could also burn out due to a power surge or some other factors. To gain access to the heating element of Samsung laundry products, you need to remove the front cover, since unlike other washing machines, Koreans have them in front, and also remove the protective cover from the heating element.
Visually inspect the element for damage and oxidation of contacts. Make sure they are held securely and do not wobble. Then use a multimeter to diagnose:
- disconnect the wires from the heating element;
- measure the resistance. If the multimeter display shows 1, you can stop further searches, as it has burned out. A reading of 28-30 ohms indicates the serviceability of the heating element;
- Also measure the resistance level on the wires that come out of the washing machine, the readings should be approximately the same if everything is fine with the power supply. Significant deviations will be a signal that the wire is broken. Also on our website you can read an article on how to check the heating element of a washing machine with a multimeter. .
Obviously, if problems arise with the wires or heating element, repairs need to be made. Replacing the wire is quite simple, so there is no point in describing the list of actions in detail.
Replacing the heating element also does not require special skills:
- unscrew the nuts that press it to the washing machine tank;
- Using forward movements from side to side, carefully remove the heating element from its seat;
- We clean the contacts on the tank and the landing site from scale and other contaminants. Contact cleaner is best suited for these purposes;
- Carefully unpack the new part and place it on the seat. At the same time, be careful not to displace or tear the elastic during installation;
- tighten the fastening nuts and connect the power wires.
After all these manipulations, reassemble the washing machine and turn on the test washing mode to make sure that the device is working properly.
Failure of other systems
There are cases when error H1 is displayed due to the failure of one of the machine components. Rarely, but it happens when the heating element works, but water is not supplied to the tank. This is possible if the inlet valve has failed - it has not opened, or has issued a false command. The problem probably lies in the water sensor or control system module board. One of the parts could burn out or cause a “failure.” The first two parts are checked with a multimeter and changed if necessary. The control board will have to be entrusted to a specialist - it is not recommended to do this work yourself.
If there is no water in the machine, the heater will become hot. The fuse installed on it will break or break off, turning off the heating element. The problem can only be fixed if the heater has a ceramic fuse. Otherwise, a complete replacement of the element will be required. To repair a ceramic protective element you will need:
- dismantle the rivets of the body part of the heating element with wire cutters, unfold it,
- remove the fuse, cut it with a hacksaw and install it back,
- glue the heating element using heat-resistant glue,
- check the resistance readings, put everything in its place,
- Assemble the machine and check its functionality.
Error codes H1, H2, E5, E6, HE1, HE2 in a Samsung washing machine
You habitually put the laundry in the drum and started the wash, and after a while you discovered that the Samsung washing machine does not wash and displays the code H1 / H2 / HE1 / E5 / E6 / HE2 on the display. As a rule, the error appears 10 - 15 minutes after switching on, but sometimes the code appears a few seconds after starting the program. Moreover, on washing programs in cold water (at 30°C), the machine can work quite properly and fulfill its purpose.
Very rarely, with this error, a Samsung washing machine may boil water.
Attention! Do not confuse this error with the message on the display 2H - this is a message about the amount of time remaining until the end of the wash. And also with errors 5E (drain error) and 6E (switch on error).
In Samsung models without a screen, when this error occurs, all mode indicators blink and the temperature indicators 60°C and 40°C or 60°C and Cold water light up.
Preventive actions
Due to the fact that the heating element is designed to heat water, it comes into contact with this environment very intensively. As a result, its tube becomes heavily coated with scale. This can be seen in a regular electric kettle. Any white or yellowish coating that appears should be removed so that it does not increase in size and cause a malfunction of the unit.
To do this, experts recommend regularly cleaning the heating element using descaling agents, the best example of which is the well-known Calgon. It perfectly removes scale, extending the life of the washing unit.
It is not recommended to use powders intended for hand washing, as they produce too much foam. After the operation, it is necessary to thoroughly wipe the seals made of rubber material so that moisture does not corrode their surface. It is also necessary to handle the door carefully and close it in one tight motion. Storing detergents, other items and heavy objects on the machine is strictly prohibited.
Items with decorations and metal elements must be washed in mesh bags.
Call the master
When it was not possible to cope with error h1 on your own, you need the help of a repairman. You can find a master in your city in several ways:
- Contact a Samsung service center. If the warranty period has not expired and it is proven that the breakdown is a consequence of a defect, repairs are carried out at the expense of the manufacturer. In this case, you will have to transport the car to your destination yourself.
- Use word of mouth and call the workshop. Perhaps her services were used by relatives or friends who were satisfied with the quality of the services provided.
- Contact private craftsmen. Their contacts can be found on the Internet or in printed advertisements.
In the latter case, you need to be careful not to encounter scammers. Reviews of the specialist will help you avoid falling for their tricks. Moreover, you need to study them not on the site itself, but by typing the name of the master into the search bar.
- work to replace the heating element - 1700 rubles, price of the part - 1600 rubles;
- work to replace the temperature sensor - 1600 rubles, price of the part - 550 rubles;
- work to replace the control board - 2400 rubles, the price of the part is from 4000 to 8500 rubles;
- replacement of faulty wires - 1800 rubles.
When calling a specialist to your home, you cannot be left alone with him. It’s good if there are at least 2 people in the apartment.
Helpful information
Tips for finding an h1 error:
- Error H1 should not be confused with the display message coded 2H. This entry indicates the amount of time remaining until the end of the wash.
- To complete the cycle, you need to make adjustments to the program. The device is paused, reducing the water temperature to 30 degrees.
- Before removing the cover to gain access to the heating element, the machine must be turned off. It is unacceptable to check it while the unit is running.
You can find out about all the error codes for Samsung washing machines here.
Error H1 on a Samsung washing machine: why did it appear and how to fix it?
Korean-made Samsung washing machines are deservedly popular among consumers. These household appliances are reliable and economical to operate, and the longest washing cycle for machines of this brand does not exceed 1.5 hours.
Samsung production began in 1974, and today its models are among the most advanced on the market for similar products. Modern modifications of this brand are equipped with an electronic control unit, which is located on the external panel of the front of the washing machine. Thanks to the electronic unit, the user can not only set the necessary program parameters for washing, but also see malfunctions, which the machine informs about with certain code symbols.
Such self-diagnosis, which is performed by the machine software, can identify almost any emergency situation, the accuracy of which is 99%.
This ability of a washing machine is a convenient option that allows you to quickly respond to problems without wasting time and money on diagnostics.
