How to unlock a Philips TV without a remote control

All modern TVs are so smart that they can lock and unlock themselves by just pressing a random key combination. It often happens that leaning on the control panel turns on the locking mode, which cannot be removed in any way, because the owner of the device does not even understand how this could happen and what to do next with all this.

Naturally, Smart TV from Philips has options for solving such difficulties. But in order to proceed with them, you need, first of all, to make sure that the TV is really blocked, because other malfunctions may also be the cause of the problems. So, here is a small list of signs:

The screen shows a key and there is no image or sound;
The screen shows a field where it is recommended to enter a PIN code;
There is only one channel on the TV.

What should I do if my Philips TV does not respond to the remote control and buttons?

The reason is the remote control

The most common thing that can affect this behavior of electronics is faulty batteries in the remote control. Therefore, first of all, we make sure that the remote control is working. It's quite easy to determine if it's working properly by looking through your phone's digital camera. When you press the buttons, a highlight will appear on the screen. If the reason is not the remote control, move on.

The problem is in the firmware

This situation is typical for modern smart TVs. A software glitch is a common cause of device misbehavior. You can update the software yourself manually, making sure that the version of the installed software is designed specifically for your TV model. If you are in doubt about your actions, contact a Philips service center. This is especially true if your TV is already “old” and requires maintenance.

The reason is that the remote control is blocked

There are often situations where the remote control buttons or the Philips TV itself are accidentally blocked. To remove the lock, you will need to enter a combination of numbers. To do this, find the desired key combination in your TV's instruction manual. If the brochure is lost, check the model of your TV and find the necessary information on the manufacturer's website. For Philips models 21PT6820-01, 15PT6807-05N and many others, a universal code is suitable, dialed twice - 0711. Also try entering combinations - 013, 023, 024, 039, 040, 043, 141, 241, 242.

Locking the buttons on the case, forgot the password

On almost all modern TVs, the password for blocking the panel buttons is standard - a combination of four zeros - 0000. But, perhaps, you specifically entered a different password, for example, from small children, in order to avoid pressing on the TV panel, and after a while you simply forgot the entered combination. You can remove the password through SETTINGS, then SECURITY, RESET PIN CODE, enter incorrect numbers and press OK. After these manipulations, enter the combination 0313. Another option is to press the “DISP” button on the remote control.

TV hardware problem

In a situation where the blue indicator lights up when turned on, the TV itself does not respond to buttons from the remote control and turns on every other time, the culprit may be damaged elements on the device’s board. There is a possibility of swollen capacitors in the control unit, microcracks in the power circuit. Professional diagnostics will help to identify the fault zone in more detail. In this case, you cannot do without a specialist.

You can contact the masters from our service center by calling or writing your question on the feedback form.

Your message has been sent.

Thank you for your request.

Author:

You might also be interested in

Unlock

Literally all modern electronic products: TV, tablet, computer, smartphone have a device locking system. Many people turn it off, but in some cases it can turn on accidentally due to thoughtless key presses by children or a specially blocked TV from access by the same little brats. And then the remote control also malfunctioned. What to do? How to unlock and turn on the TV?

There is no unified unlocking system today. Even one developer can enter a completely different combination of unlock codes for a certain TV model. This is done in order to ensure the safety of television equipment, in order to protect the equipment from encroachment by an unwanted user. And without a control panel this operation cannot be done at all.

The main signs of an enabled blocking:

the entire screen is filled with blue, and in the corner you can see an image of a castle;
in the center there is a window asking you to enter a code;
the TV screen is illuminated in blue and the picture does not appear when switching channels;
The TV does not respond to pressing the remote control keys;
The transmitting equipment is switched off immediately after switching on.

There are a number of reasons why blocking occurs.
There are 2 reasons for equipment blocking:

Purposeful or accidental inclusion of a specific sequence of numbers and symbols of the installation blocking code. Disabling in this case is only possible using the remote control.
Software disruption and failure. In this case, the faulty equipment will have to be taken to the service center by the TV technician.

Philips TV repair in 1 day

Order repairs from our service center and receive a working device on the same day, with a warranty of up to 1 year

Find out the exact time and cost of repairs Thank you, no need

Comments (0)

Add a comment

Leave your question using the feedback form and the specialist will call you back and answer without imposing any services.

Many TVs have a button lock feature. This was done with the aim of prohibiting the use of this technology by a certain circle of people, since such blocking can only be removed with a password. However, there are situations when this kind of ban was established, but something unexpected happened and it is not possible to unlock the TV device. Perhaps the user simply forgot the password, or perhaps a fault in the remote control does not allow this.

In this case, the remote control does not have to be inoperative. Just one digit stuck in the password is enough to make unlocking impossible. Many people think that it is not possible to unblock the TV in this case, but this is not entirely true. There are several ways to solve this problem. The simplest ones will be described in this article.

Signs your TV is blocked

The presence of a blockage is very easy to determine. For different manufacturers and different models, TV blocking looks different. This can be either a simple blue screen with a lock symbol on it, or a black screen on which only a window for entering a password is displayed.

REFERENCE! Some TVs can lock not only through the menu, but also when pressing a large number of buttons. Thus, the TV device can become blocked if someone sits on the remote control or accidentally drops it.

How to unlock a TV without a remote control

If there is no remote control or it is faulty, there are several ways to unlock without it:

Every device should have a button that resets all settings to default. The location of this button is described in the instructions that should come with the TV receiver. By resetting the settings, the user will reset not only the set brightness and contrast settings, but also all tuned channels and TV shows.
Exit to the menu using the buttons on the device itself. All TVs have setup and menu buttons on the panel on the side or bottom. The user can use them to go to the menu and cancel the blocking. It should be remembered that this function is not available on all devices, and often, along with the remote control and screen, the buttons on the panel are also blocked.
Some TVs have an emergency button combination that allows you to unlock and restart the device. In order to clarify this information, the user is recommended to use the technical documentation that comes with the kit.
If the TV has a Smart TV system, then you can try to reflash the OS. However, this is a rather complex operation that requires special knowledge and skills. The best way out of this situation would be to call a technician or visit a service center.

Unlocking TVs from leading brands

The way you lock your TV depends on its brand. Accordingly, they are also unlocked using different methods. Below are the action algorithms for leading brands of equipment.

Philips

This manufacturer provides a parental control option (“child lock”) with which you can limit the use of some channels, adjustments and functions. You can access this menu using the remote control, and sometimes from the control panel on the case itself.

The second option to remove user restrictions is to reset all settings to factory settings . To do this, you need to reinstall the “system” of the TV using the “General Settings” menu.

Lg

On those TV models that were released recently, any adjustments are possible only from the remote control. If such a device is blocked, you cannot do without a new remote control.

Advice! Install the official LG TV Remote application, with which you can control your Smart TV. This will help avoid troubles if you are accidentally blocked.

Toshiba

All settings on a TV from the Toshiba brand can only be adjusted using the remote control. Accordingly, you won’t be able to unlock it without a remote control either. For this brand, child protection consists of completely locking the control panel on the TV body; it can only be removed from the remote control.

There are also parental controls that limit access to certain channels or adjustments to settings. If the remote control is lost, you will have to buy a new one. Without it, these restrictions cannot be lifted.

Samsung

These devices can only be unlocked using the remote control. You can remove all user-imposed restrictions through the main menu by returning to the factory settings.

To set child protection, use the standard password “1111”, “0000”, or the one specified in the manual.

In general, for all manufacturers

For many brands (for example, Thomson, Supra, Hyundai, Polar and Erison), working with device settings is only possible using the control panel. If it is not there, you need to buy a new one or contact a specialist.

In general, to unlock a TV without a remote control, you need to follow the following algorithm:

find the “menu” button on the case (if it’s not there, nothing will work);
Using the keys, go to the “child protection” subsection and remove the locks.

For what reason may the TV block?

The lock can be set specifically by any user, through menu settings, or caused by simultaneously pressing several buttons on the remote control.

Also, the TV may be blocked due to malfunctions in the operating system or a failure in the settings. In this case, assistance can only be provided at the service center.

ATTENTION! If the TV receiver shows only one channel, then the problem is not blocking. Perhaps there was a failure in the operating system, and only flashing the device will help to remove the lock.

If the TV is blocked due to a technical fault, you will not be able to solve the problem yourself. If the device is under warranty, the specialist is obliged to fix the problem free of charge.

The screen shows a key and there is no image or sound;

The screen shows a field where it is recommended to enter a PIN code;

There is only one channel on the TV.

Switching channels

The remote control is so convenient that it allows you to adjust the sound level, adjust and set viewing parameters to suit you, and switch TV channels from your seat without getting up. If the remote control stops working, carefully read the TV's instruction manual and do the following:

On the front panel, on the side of the body or on the back of the TV, you need to find the volume control and channel switching buttons. If they are not immediately visible, this does not mean that they are not there;
Carefully inspect the sides and bottom of the TV case for buttons. If the examination does not give a positive result, they turn to the Internet for help, find the required TV model and already look there;
You can use the remote control from another TV model, even if it’s from a different manufacturer. They may well be suitable for switching and sound adjustments;
there is a possibility that remote controls from other devices (music centers, VCRs and players, TVs of other brands) can also help, but the chances of this are very small.

Advice. You should not buy the desired remote control model in unverified stores and spontaneous markets. The device may be defective and not work properly. Therefore, it is better to request a guarantee for the product from them.

How to unblock

As a rule, information on how to unlock a Philips TV is indicated in the instructions for it. If the document does not contain such data, you can use the Internet and find instructions for action online.

Here are some options for what you can do when your TV is blocked:

The easiest way is to find out what universal combination the manufacturer uses to unlock the device. As already mentioned, it is indicated in the documents for the equipment, and consists of several identical numbers;

It may turn out that the channel settings on the TV are simply lost. In this case, you need to conduct the search again and correct the settings. The procedure will not take much time, and the TV will work normally;

Smart TVs from Philips often have problems with the firmware. If the stock firmware is outdated, it may be buggy. In this case, flashing will save the situation.

But it is not recommended to reflash the TV yourself; as a rule, professional intervention is required. It’s better not to take risks without knowing which of these options caused the blockage. The technician will sort out the difficulties, and you will receive the device safe and sound.

If you decide to carry out the procedure yourself, then you should stock up on a working standard remote control and instructions for the TV. Don’t worry, in 95% of cases, users manage to cope with the problem on their own, so there is a high probability that this situation will not be an exception.

If you forgot your unlock password

Typically, TVs have a standard password installed, then remembering it will not be a problem, since it consists of the combination “0000”, and if this combination does not work, then you can use another standard set of characters “1234”. But since the device can be hacked, many users change the factory settings for their own security. But due to imprudence, they do not save the innovations and forget what password was set.

If the user has forgotten his new password, the solution may be to reset to factory settings. Depending on the TV model, the following instructions are used:

Open the “Settings” menu, enter the “Security” subsection, select “Reset PIN code”.

Enter the wrong password, but do not click “OK”.

Press the sequence of buttons designed to switch channels: “up-up-down-up”, then enter code 0313 and confirm the action.

On most TVs, including models from Philips, such manipulations will lead to the restoration of the standard password. Then, to remove the lock, you need to go to the “Parental Control Code” and enter a password consisting of a standard combination.

Another option for removing the lock is to press the “DISP” button on the remote control and hold it for at least ten seconds. How to remove the blocking if this does not help? Request help on the official Philips website. As a rule, consultants will provide information that is relevant specifically for your TV model, you just need to leave a request.

How to fix the problem?

To remove the lock, you need to enter an anti-lock code, and it can only be entered using the original TV remote control or an exact analogue that has the same keys. You can try to find a section or mention in the operating instructions on how to remove the protection on this TV model without using the remote control.

When a window appears asking you to enter the required combination of numbers, try to dial it using the buttons on the TV control panel, following the instructions. Modern video technology does not allow unlocking without using a remote control. If everything has already been tried and there is no result, you need to call an experienced technician who can reflash the electronic system, or take the TV in for service. But you can’t get involved yourself, without certain knowledge in this area, otherwise you can only cause harm. When handing over to the workshop, a mandatory condition is to provide a guarantee upon completion of the repair.